We have been very satisfied with your service.
Your team were highly professional, thorough and did not require chasing at all as has been my experience with conveyancing previously. We would use you again without hesitation but hope we won’t be for some time!
Mr I, Tunbridge Wells – April 2019
We are very satisfied with how everything was dealt with and will be coming back to PCM Solicitors again when your services are needed.
We liked that continuity in the process was maintained during the whole period irrespective of who was on the case in a given point in time. We wish more people were so switched on and able to delivery within tight deadlines with due professionalism as your team members did. You have wonderful colleagues.
Ms K, London – April 2019
Paul and his team provided an exceptional service to me as a first time buyer. They were so quick, responsive and had an excellent attention to detail. I would recommend them to anyone.
Ms T, Leigh-on-Sea – April 2019
Paul and his team went above and beyond. We had a very complicated purchase (probate) and his team were so proactive and ensured we were informed every step of the way. We often would get responses within the hour – which is unheard of! The process was very frustrating but we felt so secure and reassured often by Paul and the team, as it was clear they really cared about us and our best interest. You don’t find many companies anymore that actually care about you!
Highly recommend them and really happy to say we have a solicitor for life. Thank you again for helping us secure our home!!!
Ms P, London – April 2019
Our experience with Paul and his team was incredible – the service they provided throughout a difficult and frustrating probate house purchase was exceptional. We always felt that they were totally on our side (and sometimes the only ones), and were professional and always trying to find answers. They replied to emails within minutes, always offered great advice and were constantly pushing the other side for answers and replies. I have never heard anyone else have an experience like this with Conveyancing, and so am recommending these guys to everyone I know. A big thanks to Paul, Monika and Orita for getting us over the line and into our dream house.
Mr C, London – April 2019
Paul and his staff feel like they take a personal interest in every case. I never felt I was asking stupid questions and even when I myself realised I was asking an obvious question they explained patiently until I understood. 2nd time I have used their services as they have acted for me to buy and sell the same property years apart.
I’m so glad I found them. They are no more expensive than other firms, but because they specialise I think they are better at conveyancing than my regular Solicitors who I used in the past for property too. I’ll be back, mainly because I can ask questions when I need to 🙂 and because I know they’ll not miss things like regular solicitors have done.
Ms W, Birmingham – April 2019
Exceptional Law firm. Been working closely together on a property purchase for some time. The PCM team was diligent to ensure the full assessment of two properties and navigate to the successful purchase of a 400 year old cottage with its own (historically related) unexpected surprises. The team remained on hand throughout leaving me fully supported and confident of my choices in the process. Could not recommend higher!
Mr S, London – April 2019
I would really like to say how pleased I was with PCM’s service. The transaction was not at all straightforward, not only because it was a probate sale, but because I think the vendor’s solicitor was less than optimal. I have to say that Orita was a real pleasure to deal with, she was always calm and friendly as I ranted and raved about the length of time it was taking to complete! I would not hesitate to recommend PCM to friends and family if they need conveyancing services. On both the sale and purchase I was very happy with the quality of service I received.
Ms C, London – March 2019
Paul and his team come highly recommended. We recently used their services for buying and selling a property. Excellent service, advice and attention to detail and reasonable prices. A pleasure to have PCM helping us and a huge thanks for making it all happen! I would not hesitate to use this firm.
Ms A, London – March 2019
I have used many, many solicitors over the years but Caroline Ford at PCM has proved to be by far the most competent, level headed, understanding, flexible and accommodating solicitor I have ever come across and would not hesitate to recommend her even for the most complex cases. Very well done and a BIG thank you!
Mr M. London – March 2019
Excellent conveyancing service with great support from PCM solicitors. They were incredibly helpful throughout the sale of our old flat and the purchase of the new one. We received prompt responses to all our questions, and everyone from the team was friendly and professional, with great attention to details. Can’t recommend them highly enough.
Dr S, London – February 2019
We were overall very satisfied and I have a further account with Ema for when I sell my other property.
Mrs V, London – February 2019
I have been very impressed with the professionalism of your team and their warmth in dealing with me in what has been quite a difficult time. They always had time to explain what they were doing for me, and why. I also found the charges very transparent and reasonable, to the point that I was refunded £1 that I had paid in error. Thank you to everyone at PCM.
Ms M, London – February 2019
We have recently used the services of Paul and his team at PCM Solicitors and can highly recommend the practice. The offering is friendly, supportive, efficient and professional, and we were kept fully up to date with all purchase negotiations as they progressed. Thank you to Paul and all at PCM.
Ms F, London – February 2019
I used PCM now for several property transactions over the years and am extremely satisfied with the service they are providing. PCM Solicitors are knowledge and effective in utilising their expertise so that both buys and sells are proceeding as smoothly and quickly as possible.
Dr G, London – February 2019
Had a free phone consultation. The young man I spoke to answered all my questions brilliantly. And I felt a lot better about my situation. Thank you very much.
Mr C, London – February 2019
Paul at PCM was incredibly helpful throughout our flat purchase. He always took the time to explain things and responded almost instantly to any questions we had. He was friendly and professional, clearly very attentive to detail, and stood up for us when necessary. I would absolutely recommend him and PCM.
Ms T, London – January 2019
We were very happy with the service. I sent Ema an email saying how happy we were with her especially as our buyer was a pain. Second time we’ve gone with you. So yes very pleased.
Mr D, London – December 2018
Our experience with PCM was wholly positive, and with Ema Hasan’s fine attention to detail, we were allowed to make an informed decision to back away from what was for us a very bad business deal. Subsequently our second attempt at a purchasing a new house went very smoothly again thanks to Ema.
Mr M, Cornwall – December 2018
Recommended for conveyancing. Easy to communicate with and available when needed. Have used twice for property purchase and they’ve made the whole process just that bit easier.
Mr W, Surrey – November 2018
We have always been satisfied with our service from PCM, and this time did not disappoint. I think this was the sixth time we’ve had cause to use your company, and have always found it to be fast efficient and with courteous friendly staff
Mr W, France – November 2018
Right throughout, PCM-Law and the team have been on hand to guide and advise me with my case. I have been well informed and always found them to be friendly and professional. Especially Carline Ford gave me a top class service and lots of helpful advice. I would not hesitate to recommend her and would certainly use her services again.
Mr T, London – November 2018
PCM Solicitors were recommended to us by a friend. They provided us with fantastic service when we were purchasing a property. They were very thorough and always kept us in the loop. They are also reasonably priced. We highly recommend them and would use their services again.
Mr B, London – November 2018
PCM Solicitors have helped us with two transactions on our current property. A massively complicated initial purchase, and a moderately complex remortgage and transfer. In both cases PCM Solicitors provided excellent service. I would not hesitate in using PCM in the future for any conveyancing needs.
Mr P, London – November 2018
Once again, it’s been a great pleasure using PCM, I’ would recommend them to anyone who needs conveyancers. The whole team are proactive, professional and highly communicative. They consistently provided high levels of support, ownership and guidance throughout the entire process.
Ms K, London – November 2018
I am satisfied with the service provided by Paul and PCM.
Mr L, Surrey – November 2018
Excellent customer service. I thought the service was very good mainly because the people on our case understood the power and importance of communication. The level of detail and frequency of communication from PCM was exemplary and it made the difference.
Ms O, Croydon – October 2018
Excellent conveyancing service with great support from Paul Critchley and his team.
Ms S, London – October 2018
I recently bought a house with my partner using PCM as our solicitors. We found the solicitors in both the Conveyancing and the Family Law sections of the firm friendly and helpful, as were the administrative members of the firm. PCM proved to be very thorough in carrying out the various searches required, and thoroughly professional. We would both recommend them to all who need to buy or sell property.
Mr W, Croydon – October 2018
We are very satisfied with the service provided by PCM. We felt supported through the process as nervous first time buyers. Paul and his team showed us patience and understanding when we would not understand something or felt panicked during the process and were quick to reply to any questions we had. The team was thorough and worked quick. We felt secure having them on our side during this stressful time.
Ms O, London – October 2018
PCM Solicitors team offered my Fiancee & I, strong, professional and knowledgeable service in the process of our selling and purchasing our properties. They ensured our legal rights were safeguarded at every process. Kept us informed and updated us. PCM made the selling of our property bearable in spite of our buyer’s solicitor’s unreasonable demands. I would recommend PCM if you are looking for professional & efficient service.
Ms O, Croydon – October 2018
A massive thank you to Paul and team for all their help on our recent house purchase. They made what seemed like a complicated process to us so much clearer to understand and gave us some great advice. We were kept informed at every step and they were extremely efficient throughout, always replying swiftly to our many questions during the process. We are 100% satisfied, and won’t trust anyone else for our future conveyancing needs!
Mr D, Essex – October 2018
We’ve recently used PCM for a sale and purchase and have been very impressed with their competence, professionalism and service levels. We thoroughly recommend them for conveyancing – Paul and his team know their stuff, but they are also approachable and very prompt at responding to queries and questions. This is the best experience we’ve had with a conveyancer by far, and for a competitive price.
Mr L, Bath – October 2018
This was our second property purchase with PCM Law. Paul and his team are outstanding, very professional and have very good attention to detail. In what turned out to be a rather complicated purchase the PCM team navigated the complexity with ease and I felt very comfortable knowing I had them on my side. I will continue coming back to PCM Law and can’t recommend them enough
Mr M, Surrey – October 2018
Very happy with the service.
Mrs P, Sweden – October 2018
Just wanted to say thank you for all your help. Thanks for helping to make it possible. We’ll definitely recommend you to anyone we know moving house.
Mr M, London – October 2018
I am very satisfied with your service and have had a very good experience working with Orita. I would recommend your team and you are welcome to include my comments on the website.
Ms Y, London – September 2018
Paul helped me with my first house purchase. I can’t thank him enough. It was a daunting prospect however his professionalism and friendly approach made it a pain free pleasure!! I can’t recommend him highly enough, his attention to detail and his speedy responses made me feel sure I was in good hands. The transaction went through smoothly and any queries or questions were answered clearly and quickly. Thanks Paul.
Ms R, London – September 2018
We were both very satisfied with PCM. We always had quick responses to our questions and it felt like everything ran very smoothly. Even when issues came up with the sellers solicitors it all seemed to be sorted out as quickly as possible. Thanks for all your help.
Mr W, Leatherhead – August 2018
I am extremely satisfied with PCM conveyancing services. The knowledge and expertise of the personnel are outstanding. A special thanks to Ema who followed my transaction, which unfortunately was not an easy one but her knowledge and tenacity brought us to the end successfully.
Ms M, London – August 2018
PCM did a good, thorough job for us on both the sale of our house and the purchase of our new home. Orita was very persistent and attentive to detail, and kept us fully informed throughout.
Mr R, London – August 2018
I recently sold my flat and bought a house and used PCM for both transactions. I was really happy with the service provided by Orita and her team. They were extremely diligent and maintained excellent communication throughout the process. Furthermore, they were always incredibly friendly whenever I came in to the office!
Ms G, London – August 2018
We used PCM for the purchase of our property. We would definitely recommend them to others. Our solicitor Orita was super efficient with great attention to detail. Everyone at the firm was polite & took the time to answer all our many questions!
Ms S, London – July 2018
Overall we were very satisfied with PCM. It’s great to know we have such diligent and rigorous support on such important matters. Thank you and your team for your help and support in buying our new home.
Mr S, London – July 2018
Very good solicitor
Mr A, London – July 2018
We were very happy with the service we received from PCM and in particular we felt that Orita was superb. Her attention to detail and responsiveness to any questions we had was fantastic. We would not hesitate to recommend your firm to friends and colleagues.
Mr C, London – July 2018
PCM was one of the firms my real estate agent recommended and I was very happy that I chose them because of the professional, efficient and diligent service provided throughout the process of selling my home. Most of the issues related to a leasehold property were totally new to me, but Ema and Paul were always available to guide me through the process and answer my questions. I would not hesitate to use PCM again.
Ms J, Germany – June 2018
Very satisfied with the conveyancing service PCM delivered. Having gone through the process a few times before with different firms, we both know how stressful life can become when the sale or purchase of your house is made more painful by poor service from stretched solicitors. PCM by contrast offer a very personal, professional and in my mind competitively priced service. The ability to pick up the phone and talk through all aspects of our recent house sale, particularly where it was more complicated and the quality of the guidance we received sets PCM apart. We have used PCM on two occasions and I have been happy to recommend them to friends.
Mr A, Dubai – June 2018
I have used PCM Solicitors for two conveyancing matters recently and would wholeheartedly recommend them. Paul Critchley in particular is very impressive, responding to mails promptly (often within minutes). He is very quick, has great attention to detail and remains calm and positive in even the most trying circumstances. PCM Solicitors has certainly provided me with a fantastic service.
Mr J, London 2018 – June 2018
This is the second time we have worked with PCM and again we were very happy with the service provided. In a complex situation, PCM took a firm but fair line with the vendors and their counsel and got us the right result in the end. In addition they explained the issues to us in layman’s terms and kept a close eye on costs – no hesitation to recommend.
Mr O, Kent – June 2018
Our thanks to you for the excellent and professional service we received. We were very satisfied with the speed and helpfulness of the advice we received. We were also very grateful to Orita for the proactive manner in which she sought outstanding information from the other solicitors. The support from the office was of high quality and we would definitely recommend PCM to others.
Mr D, London – May 2018
Many thanks for Ema’s recent assistance with my re-mortgage process. I found your service to be absolutely excellent! Everything was concluded swiftly and efficiently.
Ms M, London – May 2018
We are both extremely satisfied with the services of PCM. We could trust PCM to conduct a professional and thorough service, which gave use confidence purchasing our property. I would recommend your services to others, especially when dealing with the complexities of leasehold properties.
Mrs P, London – May 2018
Highly recommend PCM. We’ve dealt with Paul and Ema for our conveyancing requirements for a couple of transactions now and were so pleased both times. They offer a fantastic service, very reasonably priced for a company based in London. All the staff are friendly, approachable and very professional. Couldn’t fault them!
Mrs V, Ireland – May 2018
I was really satisfied with the service provided by PCM. Ema was very thorough and always happy to explain things.
Ms S, London – May 2018
As a first time buyer it was incredibly helpful to have such a knowledgeable and personable service. I felt that all my questions were answered and any concerns I had about the process were put to rest. I could not recommend them enough!
Ms H, London – May 2018
Absolutely fantastic solicitors. I cannot praise them enough. Paul and his team negotiated us through a complex house sale and purchase with utmost professionalism. We received responses to emails within minutes! And the team were so supportive throughout, even talking us through our worries on the phone. We ended up exchanging and completing while Paul was on holiday and yet he was still on email to sort everything for us so it all went smoothly.
Paul, Liam and Ema were always incredibly efficient, responding to emails within minutes! And we also know that you negotiated us through some challenges both with our purchase and sale. You were always so patient and understanding, especially when we hit stumbling blocks such as our first sale falling through and the last minute exchange on the second flat sale. We have already recommended your services to other people! I very much hope we never move again but if we do, be assured we’ll be back in touch!
Interestingly, the people buying our flat went with a cheaper firm and had a nightmare time and in the end had to swap to another solicitor, costing them much more overall. So PCM is totally worth every single penny. We heartily recommend them.
Dr F, London – May 2018
You’ve restored our faith that there are indeed some upstanding, professional solicitors out there after the particularly bad experience we had previously. We’ve really appreciated your high quality, efficient and responsive approach and I’d be very pleased to work with you again if there is a need.
Mr H, London – April 2018
The service provided by PCM Solicitors was exceptional and I would positively encourage others to instruct them. Our house sale was riddled with issues and PCM were on hand throughout to advise us during what was a very stressful process. More importantly, they were prompt with their communications and very thorough. This stands positively in contract to other solicitors who communicate through legal speak, making it difficult to assure yourself as a client that you feel comfortable and fully understand any risks you might be taking. PCM assure this is not the case for their clients. Unlike other solicitors you do not need to prompt and chase PCM. And the service received is friendly and personalised. I feel they knew our case inside and out, and wanted to ensure we achieved the best possible outcome. I’m grateful for your work during a particularly stressful and complicated house sale. You reduced this by providing excellent customer service and being on top of the detail. Something which cannot be said for many other solicitors, not least our former one!
Ms H, London – April 2018
We were very ably assisted by PCM. Our solicitor Paul was reassuringly calm and clear, insightful and expert in judgement, patient when things became complex. Always attentive and responsive. He made the occasionally intense legal procedure a good experience. Highly recommended.
Mr P, London – April 2018
I used PCM for a property purchase and sale and I cannot thank Paul, Monika, Ema and the team enough. I would definitely use this firm again (if they’ll have me after my nightmare transaction!); their 5 star rating from clients is truly reflective of the professional and friendly service they offer.
What sets them apart from your run of the mill conveyancer is the knowledge they have and detail they go into. For example we found out late in the day our sellers were buying a new build and PCM went above and beyond to ensure not just mine, but my buyers deposits would be properly protected in a deposit scheme and not at the mercy of a house builders balance sheet. We had a lot of pressure from other parties to press ahead without this, but working in risk management for a financial services firm myself, I know when the stakes are high the losses can be significant when these things aren’t properly ring fenced – this is the kind of advice and detail you want in a big property transaction.
On a personal note I will be ever grateful for the calm and reassuring demeanour of those people mentioned when it looked like things wouldn’t go to plan (even on completion day!); these are the people you want to surround yourself with at such a stressful time. They were recommended to me by a colleague and I will most certainly be doing the same going forward. 5 stars
Ms S, London – March 2018
We were 100% satisfied with PCM Solicitor’s service the whole way through the purchase of our flat. Paul and Orita were very comprehensive and detailed, which made us feel safe and they were always available to chat. We will definitely use this company again next time we buy a home. Thank you!!
Ms B, London – March 2018
PCM provided excellent advice and guidance during the sale of our flat. They are proactive and responsive and I would have no hesitation recommending their services.
Mr A, Salisbury – March 2018
I instructed PCM for the sale of my flat. I was very happy with the level of service I received. I found PCM to be efficient, extremely quick at responding to emails, and very helpful. I would highly recommend them.
Mr E, London – February 2018
I am grateful for the guidance I received when buying my first home. Everything was thorough and clear, even when things got particularly complicated, the company guided me accordingly.
Ms C, London – February 2018
We have been very pleased with the service from your team – they have been very responsive and helpful throughout the process.
Mr D, Hong Kong – February 2018
I found your service excellent. I will not hesitate to recommend PCM to anyone who requires conveyancing. The attention to detail, rigour and speed of process has been first class and Orita has just been wonderful. Thank you very much. I will hopefully be using your service again in the not too distant future.
Mr J, Warwickshire – February 2018
Paul and team were extremely helpful and responsive throughout the purchase. There were many obstacles which without their persistence and expert guidance I don’t think would have been overcome. I’m now very happy and comfortable in my new home. Highly recommend.
Mr P, London – January 2018
I was very grateful to Paul Critchley from PCM solicitors; the conveyancing service provided during the (somewhat challenging!) sale of my flat was of the highest professional standard. All emails and queries were replied to by return, and the process was as efficient as it could have been. Their prices are very reasonable for such a high standard of service. Would certainly recommend.
Dr G, London – January 2018
Very grateful to Paul Critchley and team at PCM solicitors for acting in an extremely diligent manner during my recent house purchase. I had previously heard of house purchase delays and problems though had managed to avoid them. It seems this time it was my turn to have a perfect storm of problems. It was particularly an issue as I wanted to move in before Christmas. Paul showed an extremely high level of detail, patience and guidance to get the purchase over the line. I would definitely use them again and would highly recommend to others.
Mr S, London – January 2018
I’m very satisfied. The team was extremely helpful and available to answer any questions I had. Responses were always prompt.
Mr H, London – January 2018
We find PCM Law to be very thorough, very responsive and extremely courteous, all things which are important for keeping a transaction, which can be fraught at times, together.
Mrs DR, Singapore – December 2017
I recently used PCM as my solicitors in the sale of my flat – they were fantastic and I would definitely use them again and recommend them to anyone looking for a great service at a very reasonable price. I was very impressed with the professional service and the responsiveness of the team and the invaluable guidance I received regarding the conveyancing process which can be very stressful! Thank you PCM team!
Ms L, London – December 2017
We had an excellent overall experience with PCM – an efficient, informative, friendly, thorough, professional service. It was wonderfully refreshing to use a firm that would answer emails promptly and effectively. Receiving a detailed proactive email from Ema very late one Friday night summed up our experience rather well! We would thoroughly recommend PCM to anyone, and in fact already have.
Mrs F-G, London – December 2017
Ms S, London – December 2017
Ema, Paul and Orita were amazing. Very smooth and quick process with the purchase of our house. Made everything very easy for us. Couldn’t recommend highly enough.
Mrs L, London – December 2017
I was very satisfied with the service you and your company provided. As an owner for a few BtL properties and having re-mortgaged them regularly the service PCM provided was the best that I have come across so far. The initial KYC and AML requirements were as painless as could possibly be with a quick turnaround of documents and an initial thorough questionnaire reduced the amount of questions later on in the process. The handling of all issues that arose was above expectation and there was always someone from the firm on hand to answer any queries that I had with a very quick response time. I will certainly be using you again when it comes to further re-mortgaging. In short, a very professional, competitive service.
Mr N, Hampshire – December 2017
1. We had no doubts about using PCM for a third time with a recent property transaction; and would not hesitate to recommend the firm. We have been very satisfied with the service and particularly appreciate the efficient, plain-speaking approach of Paul.
2. It would be hard to fault the service, which we found to be consistently reliable. We received sound advice throughout and we were always confident that the right activities were being done in the right way.
Ms P, West Yorkshire – December 2017
We’ve been very happy with the quick and efficient way that you’ve approached everything and would be happy to recommend PCM.
Mr H, London – November 2017
1. Very satisfied.
2. Ema was great and patient in dealing with a very difficult counterpart. She also helped convince me not to abandon the transaction when the pressure was high.
Mr A, London – November 2017
Thanks for your work in getting us to completion.
1. Very satisfied
2. You and the team were very prompt in responding to my queries, friendly and professional. I would definitely use PCM again.
Mr W, London – October 2017
Thank you for all of yours and your teams work through what was a stressful times for us which we are very glad is now resolved. I would say that one of the best things about your service was being able to discuss things on the phone with you and your team members. In terms of final deliverables, the table of contents and organised dropbox folder of all the documents was very clear and we presented. Thanks gain for your service and please pass this on to the team.
Mr B, Dorset – October 2017
We are very happy with the service we received from PCM throughout the process. Orita has been fantastic, responsive and proactive in helping us both with the sale and purchase. When we visited the office we have both worked with Liam who was efficient and polite, making us feel we were in safe hands. We were particularly pleased as we were moving away from another solicitor firm who were not performing for us. Our estate agent recommended you personally as a team who were fast, thorough and we would be happy to pass on that recommendation.
The service we received was extremely thorough and we were given plenty of explanation so we never felt in the dark. We did have to research around our Deed of Trust as it was new to us, but we knew that Caroline would be there to answer our questions if needed. Overall we are very happy with the outcome, please give our thanks to the whole team.
Mr S, London – October 2017
I’m generally satisfied with PCM. I thought that the work being done was of a good quality and I felt I could trust the robustness of the checks being done on this property. It was clearly a challenging development to coordinate, as perhaps was the vendors solicitors to gain the information needed, and I’m grateful for the attention to detail applied here. I was very happy with the efforts to enable exchange and completion under a week to enable my intended move in date. I would use PCM again in future and recommend to others as believe can get a good professional service.
Mr B, London – September 2017
We’ve just added 5 stars to Google. We couldn’t be happier with the service you and the team provided – you really went above and beyond to get the job done. You have a calm and down-to-earth approach to the job that inspires trust and is absolutely reassuring. Please don’t ever change! We have already recommended you to friends who are looking at moving and will continue to do so. Many thanks again for all your work.
Mr C, London – September 2017
I was very satisfied with the service offered by PCM Solicitors, it was thorough efficient and the price was reasonable for the service given.
Mr B, Kent – August 2017
Overall a very positive experience.
Much more time and personal involvement invested in each transaction than is the case with most high street firms. This easily justifies a slightly higher base fee. The quality of advice felt far superior to the norms of the conveyancing world – proper thought had clearly gone into some very well reasoned responses. On more complex purchases (which I have had my fair share of) this is invaluable.
Mr O, Kent – August 2017
Just wanted to mention that my experience in dealing with Paul & Team at PCM was excellent. Highly efficient and highly accurate service. You feel that your file is always at the centre of their work and it is looked after in the best possible way.
Mr M, London – July 2017
Couldn’t be more helpful – thorough – kind. I felt like they were the only people on my side during the whole scary process! Great team to have in your corner!
Ms G, London – July 2017
I was extremely satisfied with the professional way in which Orita handled the purchase of my flat in Lewisham. Orita was extremely thorough, she always kept me updated and answered all questions that I had very promptly. If I didn’t understand something in the contract she was very helpful in putting it into layman terms.
Ms T, London – July 2017
Very satisfied. You were very courteous and friendly to deal with Paul. I appreciated the promptness that you and colleagues would get back to me on email queries, and I felt like we had good transparency over the process and what was happening next. In particular, I was very grateful when you offered to do whatever you could to help in the last few days before completion, when I had a minor wobble and was concerned about the level of paperwork still needed. In general, I was very happy and satisfied with your service and felt in good hands during the process.
Mr M, London – July 2017
Thank you to Paul and Ema for a great service. Ema you went above and beyond what I would have expected to ensure that everything was in order. Your support and understanding was much appreciated
Ms M, Dorset – July 2017
We were extremely well looked after by the PCM team and the whole process was very smooth. We would highly recommend them.
Mr E, London – July 2017
I am happy with the assistance you provided.
Mr P, London – July 2017
I was extremely satisfied with my experience using PCM. As a first time buyer, it is always nerve-racking buying that first one, but Paul definitely went the extra mile to make sure I was comfortable throughout the process. He answered all my queries and never made me feel I couldn’t ask one more question – which is critical in these circumstances! I would definitely recommend him and will be using his services in the future.
Ms M, London – June 2017
I have bought and sold property through Paul and his team and would happily recommend him. He is extremely thorough and on the ball with the whole process. Safe pair of hands and very helpful. He is very responsive by email and phone. Will use him for any future transactions I might have too.
Mr S, London – June 2017
Very satisfied with PCM. The team made what was a challenging process much easier to navigate and explained the complexities of what we were dealing with in simple terms.
We always received a prompt response to any questions we had and Paul and his team were very happy to schedule in telephone updates for us both.
Mr C, London – June 2017
This is the second-time I’ve used PCM and again I was very satisfied with the service provided; we successfully exchanged contracts within the tight timeframes I was aiming for, allowing us to also exchange contracts on our onward purchase. Alongside this, I was impressed by the way Ema and Orita represented my best interests, taking the time to explain to me any queries they raised and also speaking to my estate agent so we could keep everyone on the same page. I would use PCM if I moved house again
Mr H, London – June 2017
I was very pleased with the work PCM did for us and especially impressed by Orita and Ema. Always quick to respond and very polite. They made the entire process very simple. Please pass on my thanks to them for a great job!
Ms S, London – June 2017
I wanted to express my appreciation for a smooth process during the conveyancing service you have provided. PCM provided accurate and timely responses throughout our communication and transaction period. The dialogue and correspondence between buyers and solicitors was made easy for me and I was generally pleased with the organization of all matters involved.
Mr A, United States of America – May 2017
Paul and the team at PCM provided a first rate service with respect of our purchase – and were extremely responsive and communicative. I work in the legal services industry and in my opinion this level of service and professionalism is rare. I would highly recommend them.
Mr P, London – May 2017
I have been really happy with PCM, you were all really friendly and were easy to contact if we had a problem. I’ve heard lots of friends complaining about their solicitors when it comes to purchasing a house and am very thankful we didn’t have any issues. I’ve been really happy with you guys and thought everything was really swiftly done and will definitely be recommending you to friends and family.
Ms H, London – May 2017
Extremely happy with the balanced, professional and detailed support I have received from PCM. I am always confident that I am in the best hands with the PCM team and will be sure to return to PCM for any future transactions.
Mr W, China – May 2017
We were satisfied with your services, they were timely and professional, responsive and done to agreed rates. Thank you for efforts in closing the sale.
Mr C, Denmark – May 2017
An extremely positive experience.
From the very start I felt confident that I was in good hands. Everything was explained to me in plain English with no legal jargon to confuse things.
The fee structure was also very clear and the original fee quoted was the fee I paid.
I always felt that my sale was top priority and I never had to chase for anything. I rarely had to wait more than an hour for a reply to my emails.
I always felt that my interests were at heart and never hesitated to ask Paul for advice.
I would not hesitate to recommend PCM to anyone selling their property.
Ms B, Italy – May 2017
The quality of the PCM conveyancing service really made the difference in getting to completion on our sale. Finally, A conveyancer who uses electronic mail as a tool for reassurance and timely correspondence.
Mr O, London – April 2017
Can honestly say that PCM Solicitors have restored my faith in solicitors. We had an amazing service, Paul and his team were so friendly, helpful, informative and answered every question I asked within a short time, by email, about our house move.
I cannot recommend PCM highly enough.
Thank you so much
Mrs D, Kent – April 2017
I have now done over thirty property deals.
The last three with PCM.
I anticipate the next thirty being with PCM.
Mr R, Kent – April 2017
I think PCM overall provided a very good service, Ema made sure I was up to date on a regular basis on ongoing discussion items with the other solicitors, any challenges they were facing etc and tried to manage my expectations on timelines. This was important to me as a first time buyer, as it helped me feel engaged in the process and gain a better understanding of what was happening.
Ms S, London – April 2017
PCM Solicitors have recently completed the conveyancing work for my house sale and I was delighted with the service I received. PCM gave a competitive estimate and clearly detailed the information they required for the conveyancing process. I found their communication to be first rate both in terms of integrity and getting updates.
In summary, PCM offer an efficient and courteous service and I would highly recommend their services. I won’t hesitate to use them again for future conveyancing work I require.
Mr J, Australia – April 2017
I’ve used PCM for help with conveyancing several times now, and they have always been incredibly professional and efficient, with an excellent eye for detail. They’ve are very clear and transparent, with excellent communication. I trust them completely, and will definitely use them again in future.
Mr B, London – March 2017
I have used PCM several times. The reasons I keep using them are of their high quality services, attention to details and competitive rate. I would definitely recommend them to others!
Mr C, Croydon – March 2017
Very good service. Very reactive with feedback/questions and so on I would definitely recommend PCM to any future home buyer or person who needs a good solicitor.
Mr and Mrs S, London – March 2017
Very satisfied. PCM were always quick to respond to queries and made time to give advice, guidance and support, which was immensely reassuring especially during more difficult times of sales negotiation. I wouldn’t hesitate to use again.
Ms E, London – March 2017
PCM Solicitors have delivered a very reliable and professional service to our family twice, they are to be recommended by us at every instance.
Mr L, London – February 2017
Very satisfied. I found all members of staff very efficient and helpful. It was so easy to understand each part of the process because each email summarised what I needed to know about the content. Saving me valuable time trying to work it out for myself from the attachments.
Ms D, Surrey – February 2017
As always we are really pleased with your service, and that is why we have just used your services for the third time. You kept us up to date and responded quickly to our emails and you and your staff are very helpful and friendly. There is no more that we could ask for. We will be back to you later this year when we sell another property.
Mr W, France – February 2017
I am happy with the service I received and would recommend you to others looking to exchange.
Mr R, London – February 2017
PCM was very responsive throughout the disposal process, and added their experience and counsel which was much needed on this particular transaction.
Mr W, South Africa – February 2017
Very satisfied. Thank you for the great service.
Mr A, London – February 2017
Delighted with the service thank you – it was entirely frictionless – and very pleasant to deal with people as opposed to the inevitable on-line alternative so many services default to these days.
Mr H, London – February 2017
I am pleased to confirm that from the moment Ema Hasan and Paul Critchley were handling my conveyancing matter I have been entirely satisfied with your most excellent service and I would not hesitate to recommend your company to Friends and Colleagues that may require assistance with Property Conveyancing matters.
I am very pleased to confirm that from start to finish the excellence of service received from Caroline Ford and her colleagues in the family law department has been above and beyond anything that I reasonably expected. Highly professional, empathetic, intuitive, tactful, supportive are all adjectives I would use. I would strongly recommend Caroline to anyone that needs assistance in the area of family Law.
Mr W, Felixstowe – February 2017
Alice has been so helpful in her assistance with a difficult situation. She made me feel at ease for the duration of my case and was always on hand if I had any questions.
Ms H, London – February 2017
I have been very satisfied with the services from PCM and fully intend to return to you for any future property transactions.
Mr W, Beijing – January 2017
I wanted to thank Paul Critchley and his team for the excellent service provided during the whole process of selling my flat in London. Having this reliable and professional team is always helpful, especially when you aren’t in the country and really need to trust the people that are working for you. Thank you again and hope to work with you again in the future.
Mr M, Madrid – January 2017
As always I very happy with the service. Ema does a very thorough job and never leaves anything to chance.
Mr S, Sunbury-on-Thames – January 2017
We are beyond satisfied with PCM! We couldn’t have asked for a better team. As first time homebuyers, the guidance and support from PCM was invaluable. Not only that, but a very caring team on a personal level. You are all wonderful. And Orita has the patience of saints!
Ms DG, London – January 2017
We are very satisfied with PCM’s work. It was thorough and comprehensive. We knew we were dealing with professionals, and the costs were reasonable.
Mr W, London – January 2017
We are overall very satisfied with PCM, thanks to Ema who was really good at explaining everything in detail and very patiently. As non native speakers, there are a lot of concepts and vocabulary that we did not understand and she was really helpful. We also appreciated that she was making sure we had the best deal possible and that nothing was forgotten from the other party’s solicitor.
Mr F, London – January 2017
Both myself and my wife were delighted with the services of Paul and the team at PCM. We have a keen attention to detail and felt throughout that PCM shared this approach. No stone was left unturned in the minefield that is conveyancing and we were informed throughout, with any and all questions answered/clarifications given when asked. This was our first house purchase and we felt safe in the hands of PCM. Strongly recommend.
Mr W, London – December 2016
This is our second time using PCM Solicitors. Paul and his team were responsive and quick at giving us answers and advice.
Mr E, London – December 2016
I would like to thank you for your help and work on my case. I’m very happy about how smooth my divorce proceed and that fair final outcome has been achieved. As I never before use any legal services regarding family law I can only compare service to Property proceedings. In all categories including budget, time schedule, and most important final outcome you and your team score 5 of 5. I will be more like happy to referrer your services to anyone in future.
Mr G, London – December 2016
From the very outset I was very impressed. I was able to come to your offices and bring my ID documents. I was made to feel very welcome immediately as a client.
However, the majority of my praise has to go to Naq; he was excellent. He protected our position throughout the transaction, made sure we were copied into e-mails so we knew what was going on at all times, got answers to difficult questions when the other solicitors weren’t too keen to deal with the issues and made the whole process very smooth and quick.
I popped into the office at one point to deliver some documents and Naq made the effort of coming out to meet me when I hadn’t expected him to do. Naq really is an asset to your firm and I am so pleased that he handled our purchase.
I would also like to thank you and Ema for your assistance throughout and the promptness of all of your responses.
Mrs B, London – November 2016
1. Very Satisfied (2nd time using Paul and his team which I think speaks for itself)
2. The service was thorough and precise despite the push and misinformation from the sellers solicitors, PCM I felt were very careful and clinical in dealing with them and made sure our integrity was protected and adhered to the overall process. Great service overall.
Mr D, Hertfordshire – November 2016
This is the second time I have used PCM for conveyancing and I can highly recommend them. An easy and pleasant transaction, professional at all times, they dot the i’s and cross the t’s! They are sincere, professional and always available for advice and queries.
Ms R, North Wales – November 2016
We have been extremely satisfied with the service and high attention to detail throughout the entire process of purchasing our first home and at times felt genuinely grateful and thankful that we had you looking out for us. In particular, we were both very impressed with the responsiveness and level of communication, which went a long way in helping to ease particularly stressful situations and we felt that your introductory email and accompanying documents demonstrated to us that we would be guided and supported by an experienced and professional team that really cared and we found that this was the case throughout the purchase. We will definitely be recommending PCM to all of our friends and family.
Mr H, London – November 2016
I’d like to take the time to Thank you Paul, Caroline, Sarah and Naqibul for everything you have done for me through this process.
You have all been very helpful and most of all professional.
We all can now get on with our lives.
I will never forget what you have done for us.
Mr L, London – November 2016
Thanks for all the work your team put in for a successful house move. As I have stated before I was very impressed with your services. Communication was excellent and everything was dealt with in a speedy manner. A special mention to Naq, whom on a few occasions when I was slightly anxious with the stress of the chain, was a calm, sensible and reassuring voice.
Miss O, London – November 2016
1. How satisfied are you with PCM? Very satisfied.
2. Do you have any other thoughts about our service (positive or constructive)? Very professional and we felt in safe hands.
Mr C, London – November 2016
I was on the whole very satisfied. I had no idea about the intricacy involved in this and you always were right when issues arose. Having spoken to people at work about their solicitors they haven’t always had positive things to say and when I spoke about certain issues to them they were impressed with the way I said you dealt with them so credit to you, Naq and the team. I only intend to own the property about 3-5 years so I’ll be touch the next time I buy one.
Mr D, London – November 2016
“We used the services of PCM 3 times this year and on each occasion found they responded swiftly and accurately to all our requests ensuring they fought our corner with each transaction. I would happily recommend their services”
Mr J, Harrogate – November 2016
I have used PCM on 5 different occasions now. Both on freehold and leasehold properties.
As a client i expect:
2) good communication
PCM deliver on all 4 points.
Very happy indeed with the quality of service, even with some slightly challenging issues PCM took each issue and gave options for resolving the aforesaid. From advice on resolving issues and finding solutions to getting the job done within a tight timescale and on budget as quoted i have found their service second to none.
One of key elements for me is being able to get a response , personally due to the nature of my employment e mail is my preferred “vehicle” for communication – I found responses to be accurate and response time very good.
With all costs of moving home rising over time I have found PCM to be well priced in comparison to their peers – and more importantly “pound for pound “ with the quality and professionalism of their service compared with others PCM are superb.
If, in the future, I need advice or legal assistance in the property field there is only one company that i will be contacting again.
Many thanks once again Team PCM for all your hard work.
Mr M, London – October 2016
PCM assisted my husband and I with the sale of our house and concurrent purchase of our new home. We were extremely pleased with the high quality of the service we received. We were kept well informed at all times throughout, and communication was very prompt. The process of selling our property was not as straightforward as we had at first anticipated but Paul went above and beyond the call of duty to ensure that the issues we encountered with our buyer were resolved as quickly as possible. We would not hesitate to instruct PCM Law to act on our behalf again in the future.
Mrs R, Essex – October 2016
I was very glad to have received a recommendation for PCM solicitors as from the time of my initial enquiry through to completion you were extremely responsive and helpful, explaining everything very clearly. Both this and your very thorough approach were constantly reassuring. I felt that my work was in very safe hands and your staff were a pleasure to work with. I would not hesitate to use your service in future and will be glad to recommend you.
Ms M, London – October 2016
As a first time buyer, I had lots of questions throughout the process of buying my flat. I was always responded to promptly, clearly and with lots of attention to detail. I couldn’t have been more impressed with the professionalism and efficiency of everyone I dealt with at the firm and I would certainly recommend their services to anyone else who is looking to move house soon. Given the excellent level of service I received I felt the final fee I was charge to be more than reasonable.
Ms E, London – October 2016
I used PCM Solicitors in the recent sales of my property in central London in Sep 2016. I found them professional, efficient and cost effective.
I have no hesitation to use them again in any future transactions.
Dr Y, Hong Kong – October 2016
I feel I really must take this opportunity to say how amazing you and your team have been throughout this long and painful process of getting to completion. The quality of service has been second to none and both yourself and Naq are always available to speak and discuss the matters at hand. It has given me confidence that my interests are being protected and that progress is always being made.
In all I feel PCM represent excellent value for money. I understand that you need to pay for quality however with PCM I felt that I was getting superb service for very competitive rates. I will most definitely be using your services again.
Mr H, London – October 2016
PCM provided a robust and extremely competent service at a reasonable cost.
Mr B, London – October 2016
We are very satisfied with the service provided by PCM. As an American not familiar with the procedures in the UK, I felt the responses to our questions were prompt and detailed. I was well informed with what the issue was and the rationale for the request.
I thought your firm was very flexible and worked with us on costs despite us moving to purchase a different property after searches and work had been completed. I would highly recommend PCM to people in the future.
Mr C, Kent – October 2016
I found the quality of service excellent. Felt well looked after from the moment I engaged your services all the way through to completion. There was always someone to answer my calls and respond very quickly to any enquiries that I had. And I admire the patience and good nature with which when things got a little much as a first time buyer my fears and anxieties were allayed. Excellent value for money as well as being clearly informed about where the money spending was being used for. All in all a 10/10 service. I wouldn’t hesitate to use PCM Law again. I would definitely recommend them to friends. Especially any first time buyers out there.
Mr R, London – October 2016
The service by PCM was excellent. Responses to the seller were extremely prompt and I felt that my solicitor went above and beyond with the solutions he suggested, investigated and put in place when complications with the sale of my flat arose. The solutions were suggested and looked into and delivered to me as options, typically on the same day that the obstacle popped up. I am so grateful for the speed of the service provided. I was very keen to get the sale through this spring/summer as we had a failed sale a year ago so was pushing for rapid progress in case it fell through again so I could find another buyer before we hit August then the end of the summer. PCM totally grasped my concerns and responded with fantastic speed to every communication from the seller. We were able to respond on the same day almost without fail to every communication, even though I am based in Australia. I felt so thankful throughout to have a solicitor that was so supportive of my key concern with regard to speed and keeping things moving. I was pleasantly surprised with the cost of the service and commented to my husband that the solicitor was very well priced considering the work done when compared with the agency fees. He agreed that the legal fees were very reasonable especially considering the excellent speed of service throughout and the solutions investigated and delivered for the seemingly complex problems that arose pursuant to the renovations that existed at the property. With the speed of response, I felt like your firm really looked after me incredibly well. I am so thankful for that. We both felt that the payment was very well earned! I would definitely use PCM if I was buying or selling again in the UK. I wouldn’t go anywhere else. I couldn’t expect to receive as good a service at an alternative legal firm. I will be writing to Naqibul directly to thank him. With my best wishes and thank you for putting Naqibul onto my sale! He did an outstanding job. I was impressed at every twist and turn by his swift and comprehensive support and service.
H.A, Australia – September 2016
1) Quality of service
I was highly impressed with the service provided by Paul and his team. Everything was dealt with a professional yet human approach meaning that I knew precisely and with an extreme clarity what was going on at each step of the process.
Again, top marks here, as regardless of the medium (calls or emails), Paul and his team were highly reactive. I was kept updated as soon as they were progress on any matters on a daily basis.
3) Value for money
I’m truly satisfied with my experience of PCM. Paul and his team excelled throughout the process so, as far as I’m concerned, it was definitely worth contracting them.
Not only I would be delighted to work with Paul and his team again, but I would also certainly recommend them to any of my friends.
L.S, London – September 2016
1) Quality of service – we couldn’t have asked for a higher standard of service. From our first contact, correspondence was efficient and thorough. Orita in particular was a pleasure to work with, she went the extra mile to make sure that our purchase was completed quickly and in our best interest.
2) Responsiveness, e.g. dealing with telephone calls and email – outstanding. Orita replied to our emails same day and was always available on the phone when we needed her
3) Value for money – we felt that it was worth the extra few hundred pounds that we paid PCM for the high standard of service we received
4) Whether you would consider using our services again in the future – yes and we would recommend to friends too
Many thanks to you and your team Paul.
A.M & O.B, London – August 2016
Being first time buyers and one of us not being English and unfamiliar with the process of buying a property in the UK, we were a bit nervous about things in the beginning. With a deadline of having to move out of the apartment we were renting, there was also a quite tight timeline to meet. Paul and his team were very helpful pushing the seller’s solicitors to finalize the contract swiftly and kept us updated on a very regular basis. This reassured us that everything was taken care of and meant that we didn’t feel we were needing to make our own enquiries. As we were both traveling part of the time, it put our minds at ease to know that we would be informed as soon as things are moving ahead and that Paul is extremely proactive. The nearer we got to the dates of exchange and completion the more regular the updates. Whenever we had any questions, Paul and his team could be reached within a few hours either by email or, if urgent, by phone.
We were also very satisfied with the legal advice and explanations given regarding the few problems which needed to be addressed. The fee was pre-agreed and we would have been made aware of any additional costs which was a very good solution for us. The fee was very reasonable given the above care and attention given to the process.
We would definitely use PCM Solicitors LLP again and recommend them to our friends and acquaintances.
M.W and C.W, London – August 2016
We were both very pleased with the service we got from PCM and it far surpassed our expectations of previous experiences with other conveyancers in terms of the aspects your outline below (Quality, Responsiveness and value for money). We would not hesitate to use PCM again (although I think it may be some more time before we are buying or selling). We would both (and have done so already) recommend PCM to others. Both yourself and other members of your team, namely Ema where always prompt to respond and close out any issues as well as taking the time to explain to me in more laymans terms some of the more technical aspects of the sale and purchase. I was particularly impressed with how even when due to our main point of contact being out of the office due to planned leave etc that others within your Firm and Locums where seamless in stepping in to make sure that the transactions progressed and weren’t held up. Another particular highlight of the service received was that whilst I’m sure PCM and the main people looking after our matter where also working on numerous other engagements, we felt throughout a very personal level of service. I couldn’t agree more with the feedback my husband has given on our behalf; as a lawyer I am a very tough customer and am typically underwhelmed by the level of service from third parties as I always compare it to what I have to deliver for my clients. Absolutely not the case here – you far supassed my expectations and I would go as far to proactively recommend you to friends and colleagues going forward.
Overall a really positive experience with PCM from start to finish and great value for money. Couldn’t recommend more highly.
J.K and D.K, Camberwell – August 2016
1) Quality of service: This was my first property that I have purchased, so I was completely unaware of what I needed to do and what the standard process is, however when we first spoke on the phone you reassured me that if there was anything I needed you would be able to help, and you certainly did follow through with that.
2) Responsiveness, e.g. dealing with telephone calls and email: I Can’t recall a single time an email did not get a timely and efficient response.
3) Value for money: I have heard horror stories of things being overlooked and deadlines being missed and fines being incurred by people using “cheap” services. I would not call your service cheap, but given the level of service and efficiency with which you conducted your work I am glad I paid for a team of experts and professionals.
4) Whether you would consider using our services again in the future: Absolutely!
W.B, London – August 2016
I found the conveyancing service from PCM for buying and selling a property extremely professional and efficient. They were exceptionally thorough with all aspects of the conveyancing process with excellent attention to detail on the legal searches. I found their service to be very responsive, with queries and questions over email and telephone answered very promptly and clearly. Overall an excellent service which I would use again. I would recommend anyone looking for a conveyancing firm to use PCM for an extremely professional and efficient conveyancing service.
L.V, London – August 2016
We have used the services of PCM Solicitors on several occasions over recent months and years, both when buying and selling property. On every occasion the service has been excellent, with friendly and helpful professionals providing not only a high level of expertise, but meeting frequent time pressures and unexpected deadlines with equanimity and good humour. In addition we really appreciated the high quality of advice provided on all aspects of our transactions, which was given in a timely manner and with clarity so that we were able to avoid costly mistakes and minimise unforeseen fees. We would not hesitate to recommend PCM Solicitors to anyone wanting high quality professional legal support for their conveyancing needs
R.P, Dorset – July 2016
My experience with PCM Solicitors has, overall, been very positive. Specifically, I found the speed of turnaround / responses to queries to be much faster than any other conveyancing solicitors I have worked with before. I would gladly use PCM again, and have recommended it to friends / colleagues.
D.D, London – July 2016
Thank you once again for everything you’ve done. We were very impressed with the level of service you provided. What really stood out for us were the following things:
- Your overall responsiveness and timeliness in dealing with matters. It truly felt as though we were only and/or the most important case you were working on – and that’s a fantastic level of service for any customer!
- Additionally, when you were out of the office, your hand-over to others on your team so that service level didn’t dip was incredible. We were very pleased with how seamlessly others on your team were able to step in and resume the work when you were not otherwise available.
- Lastly, your overall integrity and honesty was very refreshing. When you didn’t know something and/or felt it best to get advice from other legal counsel or specialists, you didn’t hesitate to say that to us. That was very much appreciated and we’d much prefer to do the right thing than to simply expedite the process.
- We truly felt that you had our best interest at heart
Thank you once again for your outstanding service. We’d be happy to recommend you personally (and PCM) to anyone in need to this type of service going forward.
C.K and P.N, July 2016
We are a returning customer. Our experience with PCM was great both with buying the house 5 years ago and it was the same top quality service with the recent sale. Paul Critchley hires top professionals who will guide you through the process and they will make sure that you are fully informed every step of the way. Your emails will get a prompt reply with all your questions answered. In a nutshell: VIP service which is very reasonably priced. A very happy customer and would recommend with no hesitation.
Y.P, London – July 2016
It was an exceptionally smooth process the whole way through. The service you have provided has been excellent. All of our queries and requests have been dealt with extremely quickly and with the utmost professionalism. At no time did we feel that we were unclear of how things were progressing and have felt all the way through that information has been clearly explained and shared. It was a tremendous recommendation from our friend. We will happily recommend your company to friends and family.
M.W and S.P, Oxfordshire – July 2016
We were very happy with the whole process from start to finish, from first speaking to you on the phone on Saturday 12 March until the big exchange/completion/moving day on Friday 3 June. Thank you to yourself and all of the members of your organisation whom we dealt with – Naq, Ema and Donna – for your very professional service, guiding us through a process that we hadn’t experienced for 20 years, and for all your advice and guidance during the later, very complex stages, leading to such a successful outcome.
B.M, Kent – June 2016
Caroline many thanks for all your efforts in dealing with this divorce. I must say that I am very happy with the service and costs from yourselves and I will recommend your services to my friends. Many thanks again.
R.I, International client – June 2016
An easy to deal with and always contactable firm. They uncovered a lot of legal issues that needed explaining and resolving so that we could proceed to completion safely. Diligent; which is what you want to be paying for.
R.G, London – June 2016
The service we received from PCM for our recent house sale/purchase simply could not have been bettered. PCM offer an exceptional but very personal service. Our leasehold sale was a little more challenging than most but the team at PCM went above and beyond the call of duty to assist and recommend ways that could help keep the chain progressing with minimal impact. They were always very responsive via phone or email and never left us waiting for a response. The one thing however that impressed us the most was the personal service they offer. Whilst I am sure that the team were dealing with multiple clients at the same time as us they always made if feel like we were their only client. Everyone in the team knew us and the position we were in, which given the highly stressful experience that is buying and selling house makes working with PCM a very reassuring experience. Thank you to all at PCM. I couldn’t recommend you more highly.
K.M, London – June 2016
Thank you for the continuing good work, always a delight to engage with your company.
- Service: excellent
- Contact: exactly as required:
- All decisions were referred to us
- We were guided re document completion
- Correspondence turned around very quickly
- Price: excellent:
- Very reasonable price, final charge was exactly what had been quoted at the outset
- All costs/ disbursements fully invoiced/ explained
- Relationships: a very friendly personal service by good people and at the same time, totally professional
- Recommendation: definite yes; I have already recommended PCM Solicitors to friends and colleagues.
We have used PCM Solicitors several times before; this is a totally trustworthy firm; they remain our solicitors of choice.
H.C, Southampton – June 2016
Many thanks for your very professional conveyancing services with the sale of my house. I turned to you immediately I decided to sell the house, after using your services five years ago buying and selling properties in London. I am always very impressed with your services, as you communicate so well, and are very competent, and make the transaction go as smoothly as you possibly can, despite dealing with other solicitors who are not on the ball. I have recommended you to others in the past based on my positive experiences and will be using your services again when I sell another property.
P. W, London – May 2016
I have been immensely impressed with your service. We needed to complete a transaction over a short timescale; this you achieved, overcoming all the obstacles. We were always kept completely informed on the progress of matters and were warned in good time of the steps we needed to take.
Thank you for going the “extra mile”.
D.R, London – April 2016
PCM Solicitors exceeded our expectations in every way. We had a tight deadline to complete our purchase due to stamp duty changes, which they managed to meet (we actually completed early) even given a bewildering range of surprises fielded from the sellers’ side. Although PCM were amongst the most cost effective of the conveyancers we spoke to, they gave a quality of service that would be difficult to surpass. Responses to emails and calls were always immediate and at all times guidance was available for any concerns we had. We would use them again in a heartbeat. Six stars out of five.
C.H, London – April 2016
I have been very pleased with the level of service I received from you and indeed from your colleagues who were assisting at different stages of the transaction. My purchase had to be completed within a tight deadline due to the change in legislation relating to the BTL landlords and that is why I wanted to use the services of a City law firm. I found PCM solicitors’ service to be excellent: the updates regular, responses to my numerous questions swift and to the point, suggestions sound and effective. I was also pleasantly surprised to receive the “City” level of service at a very competitive level of costs.
K.M, Kent – April 2016
Needless to say, when the need arises I will instruct PCM again.
We had found PCM Solicitors LLM through an internet search based on the Law Society’s accreditation scheme. We chose PCM because we considered it particularly positive that it had been chosen as one of the first London law firms to receive this accreditation. As non-residents of the UK, we also needed to find a law firm willing to deal with clients in Germany. PCM went out of its way to help us with the complicated procedure of selling property in the UK – a very different legal system than the one we are used to in Germany. At any time, we found PCM responsive and willing to answer the many questions that arose from our lack of familiarity with the English legal system. Emails were answered within hours, and there was always someone at the firm available on the phone to answer additional queries politely and knowledgeably. Our sale proceeded as quickly as the buyers’ solicitors allowed for. Certainly, no delays occurred on PCM’s side. We would also like to add that given the level of service we received, we considered PCM’s fees to be very moderate. We would very much recommend Paul Critchley and PCM to any person wishing for a competent, helpful and friendly lawyer to help with a real estate deal in England.
A.V, Germany – April 2016
The service was first class as always, very many thanks to the team for all their help, especially over the tricky bits!
S.A, Southampton – April 2016
I have been a client with PCM law for 4 years now. It all started from a referral from a property agent when I bought my first BTL. Since then I have continued to appoint PCM on my other conveyancing services and there’s never disappointment. The most enjoyable thing I get from working with PCM is their service. This includes : the office location is central – easy to access, always answer phone calls and easy to reach, prompt respond, and always puts client first. I would also like to say a big Thank You to Ema specifically on my recent transaction – She has been very patience and perseverance on helping me get through the transaction with a lot of time and workload pressure. I would definitely recommend PCM Solicitors to anyone.
E.L, London – April 2016
We were very happy with every aspect of the service we received from your company, everyone we have liaised with has been very professional and efficient. Being first time buyers we didn’t know what to expect, but expected the whole process to be very stressful, however this was minimised by very clear instruction and advice from the company. Thank you very much for all your work.
N.G, Hitchin – April 2016
We were very happy with the service we got from PCM Solicitors. We had to complete the process of buying our property in a very short timescale and this was only made possible by the efficient work of their lawyers. The company responded to all our emails within a few hours, and were always happy to address any concerns we had over the phone. The lawyers went out of their way to meet our needs; coming in on a Saturday to meet us was one example. We also appreciated their efforts to help us to fully understand the process we were going through whilst buying the house. A special mention must be given to Orita Smithen who was lovely and worked extremely hard to ensure we completed in the time given.
R.D, Southwark – April 2016
We are a couple of first-time buyers. This has been our biggest investment so far and probably the most important decision we’ve made so far. PCM was recommended to us by a couple of friends, and we are very glad we did follow their recommendation. PCM was very professional and met our expectations from the beginning to the end. Paul, the Senior Partner was always available and spent time explaining the process to follow in details even when we weren’t clients. His quotation was very detailed and self-explanatory. PCM did not exceed that quotation at any time. Having their office in the heart of the City of London has been very convenient and crucial when we had to exchange and complete under a very tight deadline. Paul produced a very clear report on all outstanding points after following up with the seller’s lawyers, and chased an great number of times in order to exchange and complete on time. He explained us all the risks associated to each particular point, and proposed adequate solutions. Even when he had to explain that numerous times that happened. The entire PCM staff, was very helpful and at no moment we felt there was a communication gap. We managed to exchange contracts and complete while we were almost 10,000 miles away! Without PCM, and Paul, this purchase would never have happened. We strongly recommend PCM.
S.T, St Albans – April 2016
Our case was slightly special because we are based overseas; PCM’s prompt response time and guidance made it very easy for us to arrange the correct witnessing of documents for signing and send all papers to UK promptly in a single courier package. We had given PCM a very precise set of dates which we wanted to work to. In every way Paul, Naq and Judy corresponded quickly and clearly with us and worked diligently with third parties so that our transaction completed on the exact day which had been chosen several weeks before.
M.D, Singapore – April 2016
Having used many conveyancing firms in the past I’ve experienced many short comings. The main issues have been a lack of communication, delays in returning my calls and emails which has resulted in giving me the impression that I have not been valued as a client. In turn its caused delays or even the collapse of the transaction on some occasions. Paul Critchley and his team at PCM have managed to completely exceed my expectations in all regards and have given me a service which I believe couldn’t have possibly been any better. I have absolutely no hesitation at all in recommending PCM to anyone who is looking for a firm who is capable of providing a top level service at a reasonable price. Thanks to all at PCM for making a difficult process more manageable. I will most certainly be using you again in the future.
M.C, London – April 2016
We were really delighted with the speed, efficiency, diligence and bright professionalism of everyone who worked with us at PCM Solicitors LLP. Your excellent service made a difficult conveyancing process stress-free. We would recommend you wholeheartedly and feel very fortunate to have found you.
D.J, Twickenham, April 2016
PCM provided a coherent, professional service and guided us through the complexities of conveyancing with great skill. We were impressed by the expert capabilities of the individuals who helped us in what was a very stressful case due to a tight time frame. The response times to our enquiries were superb and we felt like we received a personal service. I would not hesitate to recommend them to friends and colleagues which, to my mind at least, seems like the highest praise of all.
R.H, London – April 2016
As you are aware, I will be putting a second property on the market in the very near future and I must say I feel very comfortable in asking your company if once again it will be willing to represent my interest in all matters related to the sale of that property.
Dealing with problems at a distance — in our case Australia — can be fraught with problems and time-delay frustrations but I have to say that the speed and efficiency of the team allocated to the sale of our first property was nothing less than first class. I would have no hesitation in recommending you services to anyone selling a property.
A.E, Australia – April 2016
This is the second time that we have used PCM Solicitors and we were very happy, again, with the process. In particular, we appreciate the level of knowledge and acumen applied to the purchase. It was very apparent that we had selected a firm that knew all nuances of the process and was providing us the best level of service that we could want or expect in this type of matter. More generally, queries and requests were responded to quickly and we felt that you reacted to any demands for urgency that we raised. We would definitely recommend your firm to any friends seeking conveyancing services.
C.D, London – April 2016
Sarah has been very understanding and more importantly very honest throughout this very difficult period. She has been reliable and has always updated me regularly with my options and what the likely consequences will be. I would recommend her services to anyone who wants a honest, clear and no nonsense service.
R.S, London – March 2016
I have been very pleased with your services and results, and I will be happy to use your firm again, no doubt!! All work you did for me was at a high standard. Catriona always responded quickly and efficiently on phone calls and emails. Compare your firm with the other solicitor I had, you firm is 200% better. Thank you very much again for all your work.
K.G, London – February 2016
This is the second time I’ve used PCM in regards to buying/selling a property and both times have been pleased with the service and the speed of the process. I’m fairly sure that I would use the company again should I need a solicitor in future.
A.R, London – February 2016
It has been a long journey of over two years for us to finally purchase a flat. Paul, Ema and their team were extremely helpful, knowledgeable, proactive and very patient for all the difficult situations we went through. They explained again and again at length the different steps we had to take and made us feel welcome. We very much appreciated their excellent service and we feel that we where lucky to have found them. We have already recommended PCM Solicitors to our friends and colleagues. Thank you so much.
T.S, London – February 2016
I was pleased with the services you provided. I felt you and your team were very thorough and was impressed with the way you were able to explain legal jargon in a language I could understand! You were prompt with your replies to emails and calls. I was introduced to each new solicitor working on my behalf which was reassuring. Thank you all for your hard work. I am now getting settled in my new home and absolutely love it!
S.S, Ashford – February 2016
On the whole we’ve had a pretty good experience, I’d say that what has worked well has been the responsiveness of PCM, Ema has always made her self available, responded quickly and displayed high level of professionalism. In general, the service we’ve recived has been very good. I wouldn’t hesitate to use PCM again. As I said I’ve been really impressed by how quickly you respond to things and drive the process forward. Our genuine thanks to Ema for all the work she’s put in, it means the world to us to have reached completion on it.
S.V, London – February 2016
I was VERY impressed by the service I received from you, Orita, Ema and the rest of the team. I found Orita’s approach to be extremely thorough in the way she dealt with the purchase of my first property. Orita made sure that every single piece of paperwork was in place, even when it seemed trivial or not that important. It made me feel confident that I was being well looked after by PCM.The sellers were questioning the purpose of some of the documents/agreements eg deed of covenant that Orita was insisting had to be in place before the sale could be completed. They hadn’t heard of a lot of the documents that Orita was asking for and didn’t understand why they were even necessary and that made me feel more confident about PCM. It was very clear that the sellers solicitors were markedly less thorough in their approach, and were cutting corners wherever they could. In terms of communication, Orita was very, very prompt to reply to e-mails and messages. I really appreciated this, as I knew exactly what was happening at all stages of the buying process. Overall, in summary, I was very pleased with the service and wouldn’t hesitate to recommend PCM to others who are in the process of buying somewhere
S.W, London – January 2016
I am very grateful for the clarity of advice you gave to me, which I found very accommodating and personal. I liked your flexibility and allowance for me to change arrangements as I saw fit along the way. I never felt any pressure to do things in a certain way. As professionals, you were able to guide me on potential pitfalls of the choices I made, helping me make take informed decisions. It did take longer to get everything wrapped up, but this is the way I liked it as it gave me the opportunity to think things through during a very difficult time and to this end, this has made me feel at ease and peaceful with a very emotional and unsettling matter. I can’t thank you enough.
M.A, London – January 2016
I have recently made a property sale and purchase and chose PCM Solicitors as my conveyancer, as they were very highly recommended to me. I am glad that I did. The service I received was flawless and could not have been improved upon. The whole team were empathetic, responsive to phone calls and emails in the best possible time frame, and knowledgeable. When minor issues arose in the chain, they were robust at getting the process back on track, without delay, at every turn. I was kept fully informed at all times, which is crucial to anybody who is buying and selling a home. For any future purchase, I can say with certainty, that I will choose PCM Solicitors.
L.B. Balham – December 2015
I cannot recommend PCM Solicitors highly enough. We were going through a stressful house sale and purchase where our initial solicitors were terrible at showing any progress. Thankfully a friend recommended PCM to take over our case and the contrast could not have been starker. Approximately one month before an anticipated exchange date we were forced to change solicitors due to a complete lack of confidence in their abilities. From the outset the team at PCM were excellent at moving the house sale forward, and thoroughly and highly competently carrying out the necessary searches. Most importantly, they were excellet at keeping us up to date with progress and explaining the work that required doing. With a very tight deadline they helped us complete the sale and more than surpassed our expectations of service. Ironically, the cost was also cheaper than our original solicitor. I highly recommend PCM and were we to move house again, we would only ever use your services.
C.V. Chislehurst – December 2015
I would like to say a special thank you to Orita for all her hard work, patience and kindness. We would not hesitate to use PCM again in the future. Your firm was recommended by a friend of ours who has used you in the past and we would not hesitate to recommend you ourselves. As first time buyers we were very unsure and quite nervous of the whole process. You and your team were extremely professional, clear and helped guide us through. I felt incredibly well informed of exactly what was happening and what the next steps were, and what we needed to do at what point. I found this invaluable as the whole thing took a lot longer than we had originally thought due to other factors. As I say we would not hesitate to use your firm again in the future.
P.L. Bermondsey – December 2015
PCM supplied a very thorough and professional approach, prompt responses to e mails and e mail enquiries, were always available to discuss matters on the telephone, and were always willing to explain issues causing delays. I felt that you were looking after my best interests.
M.C. Godalming – December 2015
The service that I received during the conveyancing process was consistently clear, efficient and timely. I felt that the advice that I was given was reliable and, important to me, honest. Everyone was very easy to deal with and I was extremely impressed. I would definitely use PCM again
S.P. Muswell Hill – December 2015
We were entirely satisfied with the conveyancing service we received from PCM. We were kept fully informed of progress, and the occasional difficult question was escalated as appropriate and always answered the same day. We would have no hesitation recommending PCM to anyone buying, selling or remortgaging their home.
J.P. Greenwich – November 2015
We always felt that PCM were acting in our interests yet took much of the burden and stress out of the conveyancing process. Hope this helps, we really mean every word. We were given a competitive quote that was adhered to despite a few unforeseen complications. You were completely user friendly and approachable and were always on hand if queries arose and dealt with phone calls and emails on the same day. We were always kept up to date on progress and correspondence. Steps taken on our behalf were diligent, timely and thorough, and advice provided was detailed and clear. We certainly will recommend PCM to clients and friends for conveyancing matters.
J.M. London E1 – November 2015
I have either bought or sold a property on average every year for the last 25 years and your firm is the first firm I will happily use again. PCM provided us with a professional friendly service and during my most difficult sale to date did not once make me feel like I was a problem client. On the contrary PCM made me feel the difficulties I was encountering were unreasonable and assisted to provide a resolution that was satisfactory to me and my buyer. Thank you again to you and the team.
S.R. Turnbridge Wells – October 2015
I would like to thank the team for the way in which they managed things. Yes this was a relatively simple conveyancing, sell one place and buy another, however there are always some off problems to be addressed. I was kept on the straight and narrow in a couple of situations where I wishes to take shortcuts that just were not the right way to do things. At all times you were thoroughly professional, very polite and friendly and efficient in pushing the process through. The estimate was the right side of reasonable – the bill was as the estimate to the penny. This is as good as it gets.
H.C. Stockwell – October 2015
Please feel free to put this on your website as we hope that it will help other buyers avoid using solicitors who don’t provide the same level of care, attention to detail and efficiency that you showed on a daily basis. We have been most impressed with your service from start to finish. The communication was excellent, we were kept updated throughout via email and there was always someone to take a call if we wanted to speak to someone personally. Working in an industry that deals daily with solicitors I cannot over state how important good communication is and how many other companies claim to offer the same service but fail very successfully in executing it. You were fantastic throughout and we cannot thank you enough.
G.H. East Dulwich – October 2015
Once again thanks a million for your advice Sarah. I’m glad I got in touch with you and your colleague. I don’t think I could have done this without you.
Mr W.L, Croydon, October 2015
We are more than happy to provide feedback. We were very pleased with the conveyancing service provided by PCM Solicitors. They were very reachable throughout the process and responded to all queries promptly (within a few hours). The whole team is very knowledgeable and meticulous in their approach, making sure they tick all the boxes in a timely fashion. We are extremely pleased that we went with PCM solicitors and will certainly choose them in future.
A.S. West Ferry – September 2015
Delighted to offer some feedback on your firm. We have been 100% happy throughout with the highest possible service at all times. Communication was efficient and personal, making us feel that you were working on our behalf towards a successful resolution. Complex issues regarding our purchase were dealt with expertly, and we had complete faith that there was a focus on anything that was slowing up exchange and completion. We would definitely use PCM Solicitors in the future and would highly recommend your firm to others on the basis of our positive experience.
N.M, Battersea – September 2015
Thank you for handling the sale of our property in Ealing. We live in Australia and had some concerns about conducting the sale from here, but our friends had recommended PCM so we took their advice. It went so smoothly from our end, and we were very pleased with how you worked with us even with the time differences, always emailing back the same day. Thanks again.
J.S, Queensland – September 2015
As we are both solicitors ourselves we truly appreciated how thorough and diligent PCM were. We were very pleased with the service provided by PCM Solicitors. The purchase of our property was not only a time sensitive matter, but was also very challenging due to the number of unexpected issues and difficulties that arose during the process. This was not a straightforward purchase yet PCM handled it in a professional and competent manner guiding us through each step with ease. PCM was efficient and committed throughout, response times were short, and communications frequent. We were very confident that we were in good hands and that was a great comfort to us throughout the transaction. I have already recommended PCM to a colleague and I will continue to recommend you to friends and colleagues going forward.
Ms V.C, Barnes, September 2015
We exchanged and completed a purchase which involved unusual listed building consent issues that required resolution and sellers who were applying pressure to achieve a speedy close. PCM managed to do the necessary investigations and advise on these technical issues allowing me to negotiate effectively with the sellers under pressure. PCM always looked after my interests first even during moments when it looked like the deal would not close. PCM’s proposals and drafting of a conditional exchange as well as liaising with the seller’s representatives and agents allowed the purchase to go through under circumstances where I might have otherwise failed and for that I am very grateful.
K.R. Isle of Dogs, September 2015
Thank you again for your advice Sarah, I will not hesitate to use your services again, or recommend you to others.
I want to thank you so much Sarah for being so calm, professional, compassionate and expeditious. It really helped me a lot through this tough time and it allowed the pre-nup to be much better drafted than if it had just been drafted by the other side!
Mrs L.M, London, September 2015
We are very happy to endorse your services and would have no hesitation in recommending you. Your fees were reasonable, and you were not quick to bill for unforeseen complications nor by the hour/letter as some solicitors do. You were professional and responsive at all times, and quick to provide background advice at key stages of the negotiations. Your advice was clear, balanced and practical, exactly what we needed when dealing with a tricky seller.
C.S, White City, August 2015
When we bought our previous flat we just picked the cheapest conveyancer we could find online. Things were a nightmare and everything was drawn out and annoying. This time, we opted for PCM because an estate agents recommended you as the solicitor he uses personally. We were really happy with the service, everything was very thorough, methodical and clear and all the staff were a pleasure to deal with. We really felt that we had people fighting our corner, doing a great job and trying their hardest, on top of things and very good at keeping things moving forward for us. We would highly recommend PCM to anyone thinking of moving. We felt you were great value, did a great job and were nice people. No complaints at all. Great job.
R.B, Nunhead – August 2015
Just wanted to drop you a quick note Sarah to say thanks so much for all your help in getting everything sorted with my divorce – I was a bit dazed when I saw you on Friday and don’t think I thanked you properly!! It was a stressful situation for me and you made it much easier with how you put me at ease from our first meeting, handled everything along the way and kept me updated (and answered all my many, many questions!!) all the way through. Thanks very much!!!
Mrs N.G, Essex, August 2015
Absolutely delighted with the professional service PCM Solicitors provided. Throughout the process you were very responsive and efficient and helped and responded in a timely manner. It was a pleasure to deal with PCM and you far exceeded my expectations!
K.P, Australia, July 2015
PCM have handled the conveyancing for six of my properties over the past few years. Regardless of changes of contact persons at PCM and several aborted sales, PCM were always on top of the nuisances presented in each situation and kept me informed accordingly. I would certainly recommend PCM to anyone requiring a top quality conveyancing company.
C.T, Hong Kong, July 2015
You were fantastic, and you helped me out at short notice. From beginning to end you provide me with up to date information and kept me in the loop. I can not find fault in the service PCM provided, and I cannot thank you enough for helping me. Without your services it wouldn’t have happened. Yours sincerely, a very happy client.
R.M, Maidstone, July 2015
I was incredibly happy with the service PCM provided. Very quick to reply to my queries and very flexible during an uncertain time (with a number of purchase options falling through). PCM saved me from making a huge mistake after uncovering hidden costs with a property, and I owe the success of my current home to them.
T.W, Southampton, July 2015
We were very happy with the service PCM provided. Our enquiries were dealt with promptly, and everything was laid out clearly to start with. All the paperwork was processed in good time and the sequence of work was logical. We would highly recommend PCM to anyone else selling a property.
C.B, Leighton Buzzard, July 2015
I was very happy with PCM Solicitors and in particular Ema Hasan who managed a Leasehold Extension process for me….I recommend PCM for reliable, professional, well-informed legal representation in Leasehold Renewal issues. They are good value for money too. A non-communicative Freeholder with a cumbersome Property Management Company meant that the process was rather more complicated and lengthy than originally anticipated. This was no reflection at all on PCM who handled everything efficiently and patiently and were very client friendly. I received regular updated of progress and the whole process was completed professionally and without the excessive legal charges which I had feared might mount up. I will be referring the Leaseholder of the flat above mine (with the same Freeholder) to you today.
R.B, Dublin, July 2015
We recently completed the purchase of our first home, using the services of PCM solicitors….We have no hesitation recommending PCM and intend to use them for any future transactions.
M.V, Forest Hill, July 2015
We were delighted with the service we received from PCM during our house sale. Everything was dealt with in a timely and professional manner and there was excellent communication throughout. In what can be a somewhat turbulent time we felt we were in very good, and extremely knowledgeable hands. We are wracking our brains for possible improvements, but we can’t think of any. In terms of value for money we received two percentage-based quotations which would have worked out around double your fee. I would highly recommend you to others
S.C, Herne Hill, June 2015
I have to say I could not have been more impressed by the services provided by PCM. Your team have been an absolute pleasure to work with. It has proved to be quite a challenging transaction on a number of fronts, but every interaction I have had with PCM has been responsive, proactive and pragmatic. I could not recommend your services highly enough and genuinely thank you all at PCM for your professionalism and support.
R.M, Dubai, June 2015
I started with some trepidation, arranging a transaction from overseas. PCM explained all the processes in the initial correspondence, allowing me to believe that the process would be smooth, which indeed it was. PCM acted professionally and promptly at all times, answering my many queries in a timely manner. PCM strongly represented my interests, their fees were reasonable, and I felt that I obtained value for money. I would have no hesitation in using PCM again, or recommending them to friends and colleagues.
C.M, Hong Kong, June 2015
This was my first experience of selling a property so I did not know what to expect, and as potentially complicated by living in another country. My experience of PCM was nothing but positive, emails were prompt, instructions were crystal clear and documentation was easily understood. The way you dealt with issues and queries was both balanced (in that you laid out the potential options) and expert (in that the opinions you offered were invariably correct!). The sale proceeded smoothly and with none of the stress one so often hears about, in large part due to your diligence and efforts.
P.F, Ireland , June 2015
From the beginning to the end, Ema has been truly amazing. Always available and giving us very good advice on every single step, her experience really made a big difference, and the rest of your team has also been very helpful. It was done in the time frame we wanted so really I don’t know what else to ask for! I would recommend PCM to anyone who’s looking for a solicitor… so to summarise, THANK YOU!
J.R, Kensington, June 2015
We were very pleased to work along with you guys, and we will definitely go back to you if we need your services. We will recommend you to friends and family, thanks again.
M.D, Kent, June 2015
We were very pleased with the experience and we wouldn’t hesitate in working with you again – in fact you’d be our first choice.
A.M, Beckenham, June 2015
I transferred my purchase case from an unsatisfactory solicitor half way through, and PCM provided me with an excellent service to get my case back on track through to completion. I was given an overview of the next steps and clear instructions on what I needed to do and when. Any questions I had were answered clearly and promptly. I felt in very safe hands throughout the whole process, and confident that PCM was acting in my best interests
J.Z, Wimbledon, April 2015
I’m very pleased with the service provided by PCM and would definitely recommend your practice to anyone I know. As a first time buyer I had several questions about the process and the documentation required to complete the purchase. You always answered all my questions in a timely and professional manner. I appreciated your regular updates on progress and your efforts protecting my interests as your client. I’d like to thank the PCM team for your professionalism and kindness.
A.R, Southgate, April 2015
We were really happy with our experience with your team and will have no problem recommending you in the future. Having been an estate agent in London for the better part of a decade now, and having experienced your service personally, I have done right by my clients and buyers by recommending your services in the past. I will continue to do so with confidence. Your staff expertly and professionally kept on track a clumsy chain that we were in the middle of to a successful conclusion. Thanks for keeping us well informed and advised throughout
S.R, Wimbledon, February 2015
We’re greatly relieved to have finally moved into our new house and we are enjoying settling in. Thank you very much to all involved in our conveyancing work, we appreciate your effort and your high standards. We’re happy with the service we received for this conveyancing work and would use you again or recommend you to others
T.L, Forest Hill, February 2015
We were very satisfied with PCM’s service in the purchase of our flat. No problems and all completed as quickly as could be expected.
A.B, Frogmore, January 2015
Thank you for providing such exemplary service. Your dedication, knowledge and expertise put me at ease throughout the entire process. I especially appreciated the patience with which you answered my questions (even before I had committed to anything). The legal side of things was handled very professionally and effectively. I was dismayed with the vendor’s solicitor’s manner of working. Your team really showed them up! I was greatly impressed and very glad that I chose your firm to handle my conveyancing. It’s important to trust one’s solicitor and PCM have certainly earned mine.
K.A, Essex, December 2014
My property was sold in 4 days and the legal process was smooth and highly professional. Every technical detail was carefully reviewed to ensure that the contractual process was highly efficient, while always protecting my interests as the client. ..PCM Law provided high quality services and were pro-active throughout the process. I strongly recommend their legal services and will utilize PCM again with any future real estate transaction.
P.B, Singapore, December 2014
Dear Caroline, thank you so much for all your hard work over the last eleven months on the divorce and financial settlement. I cannot thank you enough and can honestly not recommend you enough, not just for your efficiency and your attention to detail, but for your kindness and compassion at all times. Please pass on my thanks to Bobbie, you really are a remarkable team!
Ms P, London, December 2014
I had been trying to buy a flat for a year and the process proved very stressful with last minute unforeseen and major hurdles presenting themselves. Throughout I was very conscious of PCM as the rock in the middle, thorough but very quick, both to respond to my queries and to deal with queries raised during the conveyancing process. I also found talking to you very helpful as it helped to give me perspective in a market and a process I wasn’t familiar with. I think I made better decisions after that, and the conveyancing was the only part of the process that gave me no concern.
C.T, Crystal Palace, December 2014
From the moment PCM took on the conveyancing for the sale of my house and the purchase of a flat I was kept well informed throughout by email and telephone. I had every confidence that even though they faced many challenges during the process PCM would endeavour to keep the process going with a good result. I appreciated the great attention to detail and determination to act of my behalf to the very best of their ability.
S.B, Chislehurst, December 2014
We have been very pleased with your service. In particular, your firm has generally been quick to respond to our phone calls and emails, and has been responsive throughout the process. Please do thank the team for all of their efforts.
J.H, Crystal Palace, December 2014
I would like to pen a few words in appreciation and gratitude at your handling of my most recent conveyancing requirements. I have always found and continue to enjoy a high level of ethical guidance, service and communication from PCM Solicitors. I have found the service provided to be cost effective, efficient and timely. I look forward to using your services again in the future, should I need them
E.M, Camberwell, December 2014
Once again it has been a pleasure to use your firm’s conveyancing service, this time for both my sale and my purchase. You were informative, extremely communicative, swift and efficient and I felt that I was in safe hands at all times. I feel as though I have had an excellent service and value for money and wouldn’t hesitate to recommend you to anybody, as I already have done.
L.S, Ashtead, December 2014
Very happy with the service, and thank you for sorting the hiccups quickly. I wouldn’t hesitate to recommend you to others.
J.R, Surrey, November 2014
I very much want to thank the team at PCM. My property transaction was fraught with problems. PCM not only stepped up to the plate, but went above and beyond, to ensure that things kept moving. Communication in particular was very impressive, I was always kept in the loop, emails were responded to promptly, and my phone calls were either taken, or returned without fail. I would have absolutely no hesitation in using PCM again, or recommending them to a friend. They really were that good.
M.W, Bermondsey, November 2014
This was the third time that we have used PCM and we have been very pleased with the way our sale was handled. As with our previous sale and purchase, speed of service, electronic working, regular and informative updates etc have been established as the culture of PCM and are practised by all staff. Should I have need of property solicitors again I would not hesitate in instructing PCM and I have no hesitation in recommending them to family, friends and colleagues.
M.B, Herts, November 2014
As I think you know we were very happy with your services both in terms of advice and execution and thank you for all your help in what was a rather longer and tougher process than originally thought. Despite the time difference, I was able to speak to you as necessary and you were extremely helpful and professional. Should we need to use a conveyancer again then I would definitely use PCM and will recommend you should anyone I know need such services!
S.S, Singapore, November 2014
Thank you very much for your most expeditious work enabling a swift and satisfactory completion of my property. You ensured the transaction proceeded within the time scale advised at the beginning and your attention to detail meant that that I did not encounter problems along the way. I greatly appreciate your assistance in this matter
S.P, Shoreditch, November 2014
We very much enjoyed using PCM, and would use you again in the future. We found you all very professional and diligent, and always felt like we were in safe hands
D.W, Ealing, October 2014
As a first time buyer PCM were incredibly helpful and informative about the whole house-buying process…I would thoroughly recommend PCM to any home-buyer. Ema and Paul were both available to answer any queries from the early stages right up to completion and always responded quickly. There were several issues with my purchase following the thorough searches conducted by PCM including an unsatisfactory lease and the necessity to obtain share of freehold. This had not been anticipated however PCM worked tirelessly to achieve a fantastic outcome for my overall purchase. I would thoroughly recommend PCM for not only their professionalism and obvious competence, but also the personally sensitive and patient way they deal with the specific requirements of your purchase.
R.U. Brixton, September 2014
I don’t know anyone who has bought flats/houses recently that haven’t found the process stressful, but other than the process of actually finding somewhere and a bit of rushing around towards completion time, I think I made it through pretty smoothly. I am sure that is because of the excellent service I have had from The PCM team… So thank you all very much, I will certainly be recommending you to anyone I know who is buying in the near future
R.D Guildford, September 2014
Certainly I have been impressed with both of our transactions and will of course be using PCM for our future conveyancing needs. Communication has been both timely and slick. I will say that you chase other concerned parties very well which put me at ease throughout the process. I also feel that you give a very personalised service and numerous communications daily are quite normal. I have and will continue to recommend PCM to friends and family
M.M, Tooting , September 2014
Smart, efficient and personable, the team at PCM supported me with my first London flat purchase. Inherently with the amounts of money and the various people involved it is a very stressful process, but PCM were wonderful, taking the time to speak with me on multiple properties that fell through prior to this successful deal at short notice. Few companies I deal with provide such attention and focus to client service in this way. The team all share the same values and clearly work very closely together. I would welcome the opportunity to use PCM again and would recommend the team to my own clients without hesitation.
J.C, Bedfordshire, September 2014
We were very pleased with the service, in fact it is much much better than any other conveyancing service I have ever used, most of which left me tearing my hair out or doing tons of chasing and a lot of the leg work. I was given documentation on this occasion I would normally not expect to see so I fully understood the terms of the mortage and if I had any questions they were well explained
R.D, Bucks, September 2014
I have been very pleased with your services. Your communications through email and by phone calls have been very prompt and efficient. I will surely make use of your services again.
L.V. London, August 2014
Thank you for all your hard work and the excellent service you provided us in the purchase of our flat. You were extremely helpful, efficient and professional, and we were kept informed every step of the process and felt we couldn’t have been in safer hands. We are very happy with your service and will definitely recommend PCM to others. Thank you so much for everything!
Ms J.D. Southgate, July 2014
Once again many thanks to you all, we doubt we will be moving again but if we did we would not consider using any other law firm. We would just like to say thank you to you and your staff for all your help in the sale of our house and the purchase of our new property. The work that they did in order to make our life easier was invaluable, nothing was too much trouble and we were always able to speak to them as and when we had any queries. If they couldnt give us the answer to a question they were very quick to find out the answer and return our call. If we didnt fully understand they were very patient and explained things to us in a way that we could understand not using lots of legal jargon. Moving was a very stressful thing for us to do and we are grateful that you supported us in the way you did.
M.D. Kent, July 2014
This was the second time I have used PCM Solicitors, this time helping me to sell a flat and buy a new one. They have always been very proactive and extremely good in replying to my emails in the most efficient matter. I live abroad so it was crucial to be able to connect with them whenever there was some sort of emergency or an issue came up. They are very re-assuring and helpful, very valuable qualities in this field where most people feel lost and have no clue what is exactly going on. It is good to have someone you feel you can trust.
Ms B.C. Dubai, June 2014
As a repeat client I would like to thank PCM and the team for the efficient and friendly conveyancing service provided during the sale of our property. Indeed, our buyers thanked us for the smooth and hassle-free process that allowed for a prompt completion without tainting their pleasure of a new home purchase.
E.H. Surrey, June 2014
We were extremely happy with the service we received from PCM. It was not an easy process with three purchases falling through before the fourth one completed, but throughout it all we were very pleased with your service. One especially had some complex legal issues, you clarified our position and we always felt you were looking out for our best interest. Everyone we dealt with was great, and we would recommend PCM to anyone who wants a quality conveyancing service.
J.L. Catford, May 2014
Your ability to respond in some pretty highly emotionally charged situations was immaculate, I was extremely pleased with the professionalism of the service. There was a very tolerant relationship with both the vendors solicitor and the estate agent which in different ways would have tried the patience of a saint. I was very happy with the service and if I ever need something like this again I would certainly use you recommend you to friends and family.
Prof T.W. London, May 2014
We are very pleased with the service we have received from your firm. This was our first property sale and we felt that our matters were handled promptly and efficiently, and that advice was always at hand when needed. The reactivity of our solicitor and of the staff generally was very much appreciated. We got information on time, as well as regular status updates and all the comfort needed. We would absolutely use your services again, in property and other areas.
J.B. Aldgate, May 2014
I was in a fragile state, and was treated with great sensitivity and sympathy despite the frequency of my Angst-ridden e-mails and telephone calls. PCM have over a period of eight months, handled the sale of my flat, an attempt to purchase another which fell through at a late stage, and a latterly a successful purchase. From the outset, I was struck by the clarity and precision of correspondance and procedural explanations. The sale of my property was handled in such a way as to make the Vendors role straightforward, any delays were caused by other parties and there was excellent communication between my solicitors and my selling agent (which I am told is not always the case). The first attempt to purchase ran into difficulties as a result of misleading information about the lease. I was warned of the implications and given clear choices, and PCM did their best to see this through in the face of gross incompetence from elsewhere, but to no avail. The considerable workload generated by extensive complications was handled with unerring and conscientious attention to detail. By the time I came to embark on a second attempt to purchase, I was in a fragile state, and was treated with great sensitivity and sympathy throughout the conveyancing process, despite the frequency of my Angst-ridden e-mails and telephone calls. I am eternally grateful to PCM for seeing me through this very stressful period and for providing one of the few elements of stability at my disposal. Queries were invariably dealt with promptly and I was given the reassurance I needed. I would not hesitate to recommend this firm to friends and colleagues.
Dr P.H. Fitzrovia, April 2014
I found your service both friendly and professionally excellent. If I was to buy another house in London, I would be using you again and would recommend you to other parties. The response to my phone calls from you and your staff was helpful and quick. In summary I believe that very good conveyance has been done, that will hold me in very good stead if I sell the property in the future.
J.S. Herts, April 2014
I was very happy with your service, for both transactions. I was particularly happy with your clear and rapid communication, and being predominantly digital was a major positive. I will definitely recommend you to any friends or colleagues who require a solicitor.
P.S. Essex, April 2014
The work that you have your team completed for me was exceptional in every sense. Your process is as rigorous as any I could imagine, and the depth of knowledge and attitude of your staff is both profound and conscientious. I am very glad that we have now worked together on our second project, and am looking forward to project number three.
P.M. Knightsbridge, April 2014
Thank you for acting for me during my divorce, your services have been excellent and i would not hesitate to recommend you. You have dealt with all matters arising promptly and addressed any concerns with sensitivity, this has made the process much easier.
J.H. London, April 2014
PCM Solicitors handled all matters superbly. The response time was really quick, no questions were ‘stupid’ and never did I feel unsure about what was going on, which is great as a first time buyer.
C.K. Earl’s Court, March 2014
We were extremely satisfied with the efficiency of the service we received from PCM. From the outset we were impressed with the speed of response and the courtesy shown to us, and very quickly became confident that we had made the right choice. Each member of staff we dealt with was efficient, pleasant and offered sound advice, and it was apparent that communication between staff members was excellent. A very positive experience.
W.W. Clydebank, March 2014
We were extremely happy with the service we received from PCM. The team were responsive, supportive and understanding of our situation. They also took time to explain what was happening at each step. It was like dealing with normal people, distinctly unlike any other conveyancing experience I’ve had before! We would definitely use PCM again in the future.
T.B. Brockley, March 2014
The service has been fantastic throughout both the sale and subsequent purchase, and information / replies consistently timely and to promise. I have been absolutely delighted with the service I have received from you. The reason I chose you in the first place was the speed with which you replied to my original enquiry and also the underlying positive can do attitude you had to the timescales. All the other people I contacted were positively lukewarm about the ability to get the sale done within the buyers timescales – and one has, to this day, yet to get back to me. Your support has allowed me to take advantage of the rise in London property prices and exchange my flat in London with a view of flats for a mortgage-free property in Surrey with a view of a castle. I could not have done that without you and the team pushing things through.
P.S. Rotherhithe, March 2014
I and another family member used your services on different occasions, one sale and one purchase. We were happy with the professionalism, speed of communications and the service. Enquiries were responded to quickly and courteously and we felt well looked after by the professional team.
J.S. Brixton, February 2014
I had a good experience with your firm, and it was very helpful referring me to a tax specialist for my particular concerns, who addressed my questions precisely. This was real customer service.
L.W. Hong Kong, February 2014
I would simply like to say that I was very happy with the service I received from PCM and felt you went the ‘extra mile’ on my behalf to ensure completion ran smoothly.
Ms J.R. Wandsworth, February 2014
It was a pleasure working with you and your team. We appreciated your friendly and very professional approach as well as your ability to answer all our questions, providing us with a good amount of detail when needed. We were particularly impressed by the swift responses from you and your team, always within less than 24 hours and often within a matter of minutes.
Ms E.V. Winchmore Hill, February 2014
As always, PCM solicitors have dealt very efficiently with my conveyancing. They have been extremely helpful in explaining what needed to be done and very quick in responding to any queries either from myself or from the buyers / sellers. This was not an easy conveyance due to the lease, and PCM solicitors have very patiently unravelled all the complications and led us to a successful completion. I am very grateful to the whole team for their help
Ms S.A. Gunnersbury, February 2014
I had to write to tell you how very happy I was with all the attention, patience, and advice during the protracted and several times abortive negotiations to bring my sale finally to completion. You were all very patient and prompt to reply and advise when necessary and I am very happy to tell you so.
Mr G.D.M. Bermondsey, January 2014
All very positive from my perspective, and I am particularly impressed that you managed to obtain funds from my lender within 3 working days so as to be able to comply with the vendor’s timescales, otherwise I would have been forced to pull out of the purchase.
Mr C.A. Aldgate, January 2014
Regarding PCM’s assistance in our property purchase, I found the service efficient and you responsed to our requirements to a high level. The final bill met my expectations and I have no hesitation in recommending PCM Solicitors.
Mr J.R. Richmond, January 2014
I found PCM’s service to be very good. My sale and purchase were dealt with in a timely and efficient manner and I always felt I was in safe hands.
Ms N.M Holloway, January 2014
We were very happy with your service. You were always prompt to respond to emails and phone calls and we always felt that that you listened to our opinion as well as giving us good advice of your own. The whole transaction went through extremely quickly and painlessly, thank you very much.
I. & E.J. Dulwich , January 2014
I received exceptional service from PCM for my purchases and sale. On one purchase PCM identified a major issue with the Land Registry that was missed by the vendor’s solicitors, causing the property to be withdrawn from sale due to a boundary dispute. PCM was extremely efficient and addressed all queries in a timely and professional manner. I highly recommend PCM Solicitors without reservation.
Ms A.W. Barking, January 2014
We were very happy with everything and can’t think of anything that could be improved! The sale and purchase both went smoothly and we felt that we were in very good hands. We would recommend PCM to anyone who’s buying and/or selling in London and wants to work with solicitors who are highly capable and responsive.
A.S. Balham , January 2014
I write to thank you for the service you provided us in the sale of our flat. We found you polite, efficient and professional. We had some difficulties with preliminary buyers and you supported and advised us well so that finally the sale went through. We would recommend you to others.
Mr M.D. Balham, December 2013
We would unhesitatingly recommend your firm to friends and family, and in the event of seeking to purchase another home, we will most likely return to PCM solicitors. I was impressed by the efforts to which your team went to inform us as to the progress of our purchase, and how assiduously PCM solicitors worked to pursue and extract information from recalcitrant counterparts acting on the behalf of the sellers. This must have been a frustrating exercise for yourselves as well as us, but you were careful to keep us in the loop once complexities started to crop up. Gareth offered some invaluable insights and legal advice throughout the process, and was quick to respond to queries either by phone or e-mail. Although towards the end of the process we were stymied by requests for some rather difficult-to-obtain information, these difficulties were soon ironed out.
Ms A.K. Finchley, December 2013
We’re extremely pleased with the service provided and all the help and guidance throughout the process. It was especially difficult at times for us considering leasehold issues with regards to our first property and we appreciate your help.
Mr J.W. Wandsworth, December 2013
I would like to register the excellent service I received from PCM Solicitors. I found the advice given and willingness to explain legal issues most helpful and professional. Your ability to respond efficiently and quickly to phone calls and emails was most helpful in the early completion of the sales, and I particularly appreciated your willingness to keep me informed of delays and actions being taken.
Ms E.O. Catford, December 2013
We have used PCM’s conveyancing services on two occasions and would definitely recommend them. We have always received a friendly, efficient and professional service. They were reliable and prompt in their communication enabling us to complete our sale as quickly and smoothly as possible.
Mr S.B. Wimbledon, November 2013
Broadly our feedback is that we very much appreciated the calm professionalism of everybody at PCM, which was exactly what our circumstances called for.
R. & A. J. Bermondsey, November 2013
The depth of and level of experience of your team was evident throughout the process. Very professional, accessible and a pleasure to deal with. You certainly put the customer first. I would be happy to recommend your services.
Mr D.P. Dulwich, November 2013
I’m very pleased with the service that PCM provided, which was excellent. Natasha responded promptly to my emails and phone calls, information was given clearly, and the whole process went smoothly. I’ll definitely recommend you to everyone. Thank you all so much for a great service.
Mr P.P. Mitcham, October 2013
I am very pleased with the service PCM provided. Our purchaser was not the easiest to deal with but PCM handled the new queries from the buyer’s solicitor each day professionally and efficiently, and pushed back on unreasonable requests saving effort on my part. Our purchase eventually fell through, but you were very flexible in an on-again/off-again situation and fair in calculating owed fees.
Mr O.W. Balham, October 2013
I used PCM in the past when I bought my property and recently to re-mortgage. I’m very satisfied with their work, and the communication is always efficient and timely and the process well supported. I have been always in the loop regarding what the status is and been given the relevant information in comprehensible form, which enabled me to make informed decisions. I would recommend PCM to everybody who is planning to engage in property related transactions.
Mr M.G. Lewisham, September 2013
Thank you very much for your professional and efficient service for purchasing our property. We are very pleased with your service.
Ms Y.Z. Old Street, September 2013
Delighted to comment: Superb client service. Excellent technical knowledge. To a layman some points appeared minor but you were always able to provide a good reason for a meticulous approach. Very creative at handling various unusual points that came up.
Mr G.H. Bermondsey, September 2013
We were very pleased with the work undertaken by PCM Solicitors, who were very efficient, responsive and pleasant to deal with. Many thanks for your help.
Mr S.W. West Sussex, September 2013
Our purchase turned out to be unusually complicated because of issues with the seller’s paperwork, and took a long time – 9 months. PCM maintained the highest standards of thoroughness throughout and left no doubt that it was all being taken care of properly. There are some cheap and cheerful alternatives out there, but this has taught me that when it comes to legal matters it is crucial to choose quality over cost. I really cannot imagine the nightmare it would have been if I had happened to find myself with a less competent conveyancer. Value for money!
Mr R.H. Hampstead, September 2013
I was very happy and very satisfied with the service provided by PCM Solicitors. I have been consistently impressed with your professionalism, your knowledge, and your explanation of the progression of my case. I would 100% recommend you to anyone requiring such services.
Mr J.B. Wimbledon, September 2013
Paul and his team were fantastic. We were given a very tight timetable by the vendor, a landlord who had already moved her tenants out before the previous sale collapsed, and needed to exchange within 15 working days of making the initial offer. Not only did Paul manage this, with days to spare, but he was also very patient at answering our questions. We were very impressed with the service we received.
Mr M.G. Bermondsey, September 2013
PCMs service has been excellent throughout the time I was their client. They have been helpful, diligent and always quick to respond and keep all parties up to date. They were professional and pleasant to deal with throughout. I would definitely recommend PCM Solicitors to somebody looking to buy or sell a property.
Mr J.S. Kentish Town, September 2013
My feedback is entirely positive, I want to take this opportunity to thank PCM for aiding a relatively pain-free transaction. Hugely appreciated. I had a few headaches at the outset with my original solicitor (not PCM) as they were not authorised to deal with my lender Santander. I was introduced to you by my broker and immediately felt in a far safer pair of hands. You dealt with my transaction with the utmost professionalism and I would recommend your services to all. The speed at which I got a response was impressive and entirely different to what I am used to with many other solicitors who rely upon snail mail. Your firm is happy to deal via email which is a huge advantage and means that I never felt like my solicitor was far away. I got a response to all of my queries within a matter of hours. I exchanged and completed during the summer holiday season of June/July, however at no point did my situation change, it felt like everybody within the firm was aware of the details of my transaction and could answer my queries as quickly as ever. I know from other parties involved in the chain that holidays and absence caused them huge problems.
Mr J.F. Orpington, August 2013
I chose you Caroline after just a phone call, you gave me a great confidence and after our first meeting I was very pleased to have you as my solicitor. It was very difficult and a very hard time for me to split with my wife but with your instruction and help it was made easier. You have been fantastic and very helpful all the way through, all the very best and THANK YOU
Mr E.K, London, August 2013
Thank you very much for your services during the sale and purchase of my homes. The service provided was great even though the circumstances during the process were extremely complicated. You continuously offered a friendly, knowledgeable and honest approach to all situations.
Mr A.V. Whitechapel, August 2013
I found your service to be of high standard. Contact requests and requests for information were met promptly and I found the advice provided to be sound. On one occasion, the intent of my query was not correctly understood, but when the issue was pointed out, it was re-addressed to my satisfaction. Your initial cost and time estimation was accurate and overall I am very satisfied.
Mr J.M. Rotherhithe, August 2013
My brother and I are both very happy with the service and support that your firm gave to us. The situation that we found ourselves in with the sale of our mothers house was far less stressful with your commitment all the way through to the sale. We both thank you.
Mr S.G. Chingford, August 2013
I would like to say i was very very pleased with your services throughout for which I will give you 10 out of 10. I also found your fees overall were very reasonable. Thank you very much.
Ms N.B. Kent, August 2013
We are very happy with the service you have provided throughout the process particularly with the regular updates even if there was no progress. My previous experience some 20 years ago was that I would be constantly chasing the solicitor so this was a refreshing change. Your costs where transparent and at each stage you looked after our interests and would not proceed unless all the particulars where in order. Also all the people at PCM were very polite and helpful. I would have no hesitation in using your services again or recommending PCM to family or friends.
Ms V.M. Lambeth, August 2013
I would like to extend my heartfelt thanks for the services provided by you and your colleagues. You were really professional and reliable and it would be a pleasure to use PCM again in the future.
Ms Z.N. Hong Kong, August 2013
Caroline, a huge thank you to you and your colleagues for the smooth and sensitive way in which you have handled a very difficult situation. I have always found you friendly, polite, professional yet supportive, knowledgeable and your no-nonsense approach has really been appreciated. I have no hesitation in both using and recommending PCM due in no small part to how good both you (and Paul in the past) have handled my issues. My sincere thanks to you and your team.
Ms T.L. Wimbledon, August 2013
I would just like to express my thanks to you and your team for the professional and efficient manner in which you assisted us on the purchase of our new home. There was no aspect of the service that I considered to be below par, and at all times our enquiries were dealt with in a timely and appropriate manner from the initial instruction right through to completion. I would have no hesitation in recommending PCM Solicitors to friends and family as I was very happy with the service provided.
Mr E.M. Datchet, August 2013
PCM solicitors offer great value for the honest and reliable service they provide. The solicitors were easily contactable every step of the way and successfully guided us through to completion. I would happily recommend PCM to anyone embarking on this adventure in particular first time buyers who require the most guidance.
Ms S.B. Kennington, August 2013
I was extremely happy with the support provided by PCM. Given that we conducted the whole business across the Atlantic your team were extremely attentive to our needs and offered good frank advice. I would be very happy to engage your company again, and the fees from my perspective were more than reasonable. Thanks once again for a simple and effective and speedy sale.
Mr S.H. s P.W. Massachusetts, July 2013
Many thanks for all your help through the whole process and for making what could have been a very confusing process much less confusing.
Mr M.A. Nunhead, July 2013
May I thank you again for your help and advice during my recent purchase. I received a first class efficient and comprehensive service. I particularly appreciated your detailed reports and frequent updates, personal attention to every detail, and immediate response to all my queries. I had a similarly positive experience during my sale a while ago, and I am very glad I came back to PCM.
Ms O.B. Dollis Hill, June 2013
We have recently completed the sale of a property and then a purchase. PCM dealt with both. We received a fast, efficient and professional service. All issues were dealt with promptly ensuring the whole transaction went ahead smoothly and in a timely manner.
Mr N.R. Dulwich , June 2013
The team at PCM made our sale exceptionally quick and easy. We wouldn’t hesitate to use PCM again.
Mr S.S. Brixton, June 2013
I appreciated the professional and structured approach taken by Caroline. Her efficiency, combined with subtle empathy, ensured the process was under control and ran relatively smoothly. In terms of speed of response, it was instant, almost 24/7 – so it would be hard to improve on perfection.
Ms B.C. Orpington , May 2013
I found your service to be both very professional and responsive. The transaction needed to take place by a critical date and you ensured the deadline was met. I was delighted and would certainly recommend you and use PCM again.
Ms A.M. Cambridge, May 2013
The whole transaction was conducted very professionally – e-mails/phone calls answered promptly and we were always kept informed of the progress. I wouldn’t hesitate to recommend your company to others. Only a pity you couldn’t have influenced the bank’s ponderous legal team!
Ms H.B. Muswell Hill, May 2013
Caroline has been an extremely amicable solicitor to deal with during a time of immense stress. Suffice to say I have already returned to her for help with other matters.
Mr P.A. London SE1, May 2013
Being my first home purchase, I did not fully grasp the complexity of the conveyancing process. Nevertheless I wanted a reputable and accountable firm to guarantee smooth progress, and chose PCM Solicitors based on your location, the impression of integrity as a member of the Conveyancing Quality Scheme, and your straightforward no-strings-attached quote. I’m quite glad I did so.
Mr J.F. Southwark, May 2013
We would just like to extend our thanks to PCM Solicitors for all of your hard work on the recent purchase of our London property. You were consistently polite and knowledgeable and responded swiftly and accurately to inquiries from us and from the seller and their representatives. If only the other solicitors had been as professional as PCM we would have completed on our flat in half the time!We were particularly pleased that all PCM correspondence was set out in such a way that it was easy for us to comprehend, even though we have no knowledge of the law. Equally you were always happy to translate the correspondence from the other solicitor which was often incomprehensible to us despite our degrees and professional qualifications proving that we are not fools. Lastly we appreciated being kept up-to-date with the cost of the various searches etc that were required, our final bill had no nasty shocks for us which is always a pleasant surprise.
Ms E.B. London EC2, April 2013
I found PCM to be responsive and thoroughly professional and conscientious, and I felt that your firm handled my needs as your client in a completely satisfactory manner, responding to queries at all times with full and informative details, in what I know was a somewhat complicated matter.
Mrs P.W. Nunhead, April 2013
I can honestly say working with Caroline’s team at PCM was a pleasure. The initial consultation, the up to date feedback and the work that was involved was not only professional but a joy to work with. Should I need more legal work in the future PCM is the firm that I will choose!
Mr E.K. Manor Park, April 2013
I was very happy with the service your company provided for the exchange and completion of my flat. The conveyancing of my property was taken on at very short notice when my purchase was about to be completed and the partnership I was dealing with closed down at the critical moment. It took a few days for the papers to arrive from the previous solicitors but when they did I appreciated the way the matter was deal with quickly and thoroughly. You were very clear in explaining all the matters outstanding and I was happy to go ahead with the purchase, and will be recommending you to friends if they need your service.
Mr N.S. Putney, April 2013
I thought from a first time buyer’s perspective, that PCM solicitors did an exceedingly good job. I have recommended your company to two other people following on from completion.
You were consistently polite and knowledgeable and responded swiftly and accurately to inquiries from us and from the seller and their representatives. If only the other solicitors had been as professional as PCM we would have completed on our flat in half the time!
We were particularly pleased that all PCM correspondence was set out in such a way that it was easy for us to comprehend, even though we have no knowledge of the law. Equally you were always happy to translate the correspondence from the other solicitor which was often incomprehensible to us despite our degrees and professional qualifications proving that we are not fools. Lastly we appreciated being kept up-to-date with the cost of the various searches etc that were required, our final bill had no nasty shocks for us which is always a pleasant surprise.
Ms E.B. London EC2, April 2013
We were extremely happy with the way in which you handled the sale of our property, particularly in view of the fact that the purchaser’s solicitor was extremely difficult necessitating extra work and patience. PCM helped us through this difficult time, handled matters professionally, and went the extra mile to push ahead so that we completed prior to Christmas. There were also no hidden charges and no nasty surprises at the end. Thank you.
Ms L.O. Spain, March 2013
Your advice is decisive and always laid out in layman’s terms which is invaluable when there is a lot of information to get through. Responses to emails and phone calls have been timely, especially given the festive period it crossed over and I appreciate the time you have spent in responding to emails with details relevant to a first time buyer. Natasha is a definite asset to your team.
Ms J.C. Wimbledon, February 2013
PCM Solicitors were very efficient and business like and I thank you all your help. You were very obliging in my conveyancing and stayed committed for me to complete before Christmas which was very admirable. I also appreciated sticking to the fixed costs for what was a possibly more complicated flat purchase.
Ms C.A. Clapton, February 2013
Efficient and timely communications by both email and phone. Good continuity of handling my file (between the team that was involved). Good value for money.I would recommend and use PCM again.
Mr D.R. Nunhead, February 2013
Divorce is an unavoidably stressful situation but from the moment PCM took over my case until it was concluded I always felt it was in safe hands and this made it much easier to deal with.
Mr J.H. Yorkshire, January 2013
I had a very positive experience using PCM in the conveyancing of my property. Polite, professional and highly responsive throughout, and proactive in chasing the sometimes less responsive other side of the deal. I will definitely be back to you again in the future and highly recommend your services to friends and colleagues looking for a solicitor.
Ms S.W. Teddington, January 2013
We would thoroughly recommend PCM. They helped us successfully navigate a very difficult, prolonged and painful house sale involving complex Land Registry issues that had left our previous advisors stumped. They also successfully managed our subsequent house purchase with great diligence. We would particularly like to recognise their: responsiveness; empathy; respectful informed challenges to some of our own ideas/thinking; and ability to bring calm to our panic! It was also clear that they work very well as a team: we dealt with a number of PCM staff in addition to our primary advisor, and were always confident that everyone was up-to-speed with our case and taking action rapidly and appropriately. We genuinely have no items for improvement.
Mr T.F. Wimbledon, January 2013
PCM Solicitors proved efficient, were always fighting our corner, provided clear feedback and a great summary of the more salient points from the mountain that was our purchase documentation, and unexpectedly chased our Mortgage provider on our behalf on more than one occasion. I look forward to instructing PCM Solicitors to handle the sale of my old property in due course.
Mr J.J. London, January 2013
All I can say is thank you so much! Everyone at PCM has been supportive, diligent and above all, competent. You have exceeded our expectations.
Mr D.P. Biggin Hill, January 2013
We were really pleased with how everything went. It did not feel like it was the easiest of deals but you handled the ups and downs very well. One thing that was pretty impressive was when I sent you an email at around 11pm, you had replied by 6.30am the following morning and after a reply from me, we had sorted the matter out by 7.30am. Being in the heart of the city is also very helpful.
Mr J.R. Hook, January 2013
We have instructed PCM twice in as many years and found the service consistently very good. It has been our experience that PCM operates efficiently and professionally, and do their best to move the conveyancing process along as quickly as it can.
Mr T.O. New Malden, January 2013
We found PCM Solicitors to be extremely professional and helpful and I would not hesitate to recommend you to others.
Ms A.B. Ladbroke Grove, January 2013
This was the second property transaction using your services, and there were initial time pressures due to its being bought at auction followed by delays due to prevarication by the seller. All were dealt with calm efficiency and professionalism by Natasha Treweek. The clear, up-front quotation of your price and other costs to be incurred meant no unwelcome surprises, as well as prompt replies to any queries along the way really reduced the stress of the process. It is a mark of PCMs excellent service that a complex transaction is made to feel straight-forward.
Mr P.C. France, January 2013
We were very happy with your service. You were efficient, polite, helpful, and gave sensible and accurate advice. Overall I am not sure I could fault anything. In particular you dealt with our exchange ‘nightmare’ with great professionalism, patience and understanding. I also think your fees are very reasonable, and I would be happy to recommend you.
Mr P.S. Clapham, December 2012
Swift responses to any questions and fast and effective action made it all very painless. Thanks.
Mr J.B. Brockley, December 2012
We have been really pleased with the service received from PCM in doing the conveyancing for the sale of our flat in Wandsworth. The team at PCM were tenacious in progress chasing the purchasers solicitor, and the freeholders solicitor, to keep things moving. They kept us informed at all stages with regular email updates, and calls when necessary. Whenever we had a question, we got quick and clear responses, and PCM were very helpful in assisting us to respond to queries from the purchasers solicitor as these arose. Excellent customer care.
Ms V.R. Reading, December 2012
The experience was unquestionably positive: the dialogue between solicitor and client was faster and more inclusive than I have ever witnessed, aided greatly by electronic communication … Bottom line: I would use your conveyancing services again (assuming you would have me!) and would recommend you to others.
Mr C.B. Lymington, December 2012
It has been a positive experience working with PCM Solicitors, during a sale of a London apartment, as an international investor. The size of their boutique operation has allowed for a personal service and attention at the most senior levels of the firm, with speedy responses and attention to detail. I look forward to working with them again in the future.
Mr D.N. Oman, December 2012
To put it in a nutshell I would not hesitate to use PCM Solicitor’s services again and would certainly recommend them to family and friends. For the second time this year I have used the conveyancing services of PCM Solicitors. On both occasions I found them to be extremely professional, helpful and polite in every way. No question I had or request for assistance I made was too much trouble and was always dealt with in their usual professional and timely way. From the very first moment, the quotation given was swift and accurate and we were given precise instructions and clear direction. Natasha Treweek our solicitor played a crucial role in the smooth running of the completion and was in communication with us at all times, providing clear and realistic time-lines for the completion of each stage of the process.
Mr G.S. London EC3, December 2012
I was very happy with the service received from PCM and all my queries were answered quickly and thoroughly.
Mr A.R. Kilburn, December 2012
We were very pleased with the service you provided. You were very clear about costs etc and you stuck to it. The response and service was excellent.
Mr L.W. Bucks., November 2012
I would have no hesitation in using and/or recommending PCM again for any legal matter and in hindsight, I wish I had used them in the past. I was recommended PCM by a friend and was not let down. I felt I was offered the right amount of advice, and questions and answers were sent and replied to in a timely manner. I felt that you had my best interests at heart, which is what you expect but sadly so often lacking these days. My house purchase was not straight forward, so it was good to have PCM on my side and I genuinely feel that it was money well spent.
Mr S.C. Ingatestone, October 2012
All in all a positive experience, it is good to have a reliable partner when dealing with the biggest financial transaction of my life to date. I cannot really indicate any points for improvement. I will recommend you to my friends/colleagues. Your first contact was very positive and straightforward, I appreciated that and the honesty that you showed gave me sufficient confidence to proceed. Your indicated cost only varied because the search fees were estimated, and having no surprises on the financial front I found very positive. You were very helpful and thorough during the process which seemed lengthy in my non-UK opinion, but from what I hear around me, was actually rounded off quite quickly. What took months to complete in London would take 3 days in the Netherlands, but this has everything to do with legislation, not with your service.
Mr E.B. Netherlands, October 2012
I am very happy to provide feedback as I am very happy with the service I received. I was pleased that there was always someone I could communicate with, and if I did not get through on the phone someone always rang me back. I felt that I was kept up to date with the transaction, especially at the end.
Ms J.R. London, October 2012
These days my daughter is living in the flat you helped me to buy, and I’m not sure that I would have put up with all the strains of a strange conveyancing process without your kind and efficient services. My matter involved an italian (me), buying (a first time for me) a small flat in London, with absolutely no experience whatsoever in the english way of buying and selling properties.
I look back at the almost one hundred emails received from you, at the almost two hundred pages of search results (unthinkable in an Italian context!) about everything concerning my potential flat, and at the many phone calls from you trying to explain, or reassure, or give advice. In the end I can only say THANKS.
Mr L.V. Rome, October 2012
We were very pleased with the service provided. Everything was always explained and our questions answered in clear English. We were always kept informed of what was happening, especially with the complexity of the leasehold agreement, and everyone at the firm was always reachable. We will definitely be using PCM Solicitors in the future.
Ms S.M. Wimbledon, October 2012
Having previously engaged the services of PCM solicitors when we bought our flat 2 years ago, we had no hesitation in once again contacting them to handle the conveyancing on our purchase of a house this year and the simultaneous sale of our flat. I can say that we have been very happy that we did as we received excellent service from PCM despite there being difficulties introduced by our mortgage provider. They were very efficient and extremely responsive, always taking the time and care to explain things to us carefully. When we needed to chase other solicitors to expedite our case, PCM kept up the pressure on them to ensure we completed on the deadline set by the seller. All in all, a fantastic team that we will be recommending to our friends.
Ms C.W. Earls Court, September 2012
We were very happy with the conveyancing services you provided. Throughout the process we really appreciated the regular and timely communication and were comforted by the professionalism and diligence of the work performed.
Mr B.E. Claygate, September 2012
Overall all it has been a pleasure conducting my property purchase with you, and you certainly helped remove some stress from the whole process. Even my father passed comment on how impressive the correspondence turn around was. As a first time buyer and having never had the need for a solicitor, I was a little apprehensive about approaching various firms to ask for conveyancing. Following my conversation with you, where you providing me with the background to conveyancing and various other aspects of a property purchase, I have been very impressed with your knowledge, professionalism and commitment to protect my interests. At all times you have been very approachable, and have given reliable information when requested. I particular liked that you have provided all information to me by email so that I will have access to this in years to come. I have had no issues with timeliness, and I got the impression you strove to be ahead of the game. I would like to note that it was pleasing that you charged slightly under your quotation, again removing some stress from the process and emphasizing the clarity you have provided from start to finish. I would be very happy to appoint you for any future purchase/sales of property and to recommend you to friends and colleagues (which I have already done).
Mr C.L. Rotherhithe, September 2012
Caroline was the family law solicitor who handled the divorce from my husband. I made calls to several firms in London and found her to be the clearest and most approachable of the people I spoke to. Her approach is kind, personal and understanding and I would recommend her to anyone seeking representation by a solicitor
Ms E.H, London, September 2012
From my initial approach to you and the clear and transparent pricing of your services through the prompt and at all times professional approach of the various members of staff dealing with our transaction we are very satisfied with the assistance that PCM have provided. The deal was not always straight forward with prevarication from various parts down the chain as well as, I have to admit, a little consequent grumpiness from my side. Your team was at all times proactive and followed up all queries. I would be more than happy to use the services of PCM again, as indeed I may need to in the near future, and would not hesitate in recommending PCM to others.
Mr P.C. France, September 2012
We were very pleased with PCM’s quality of service throughout the purchase of our first home. You have been thorough, professional and dedicated. All our queries have been answered very quickly and we were always kept informed about any new developments. We will certainly use you again in the future and have no hesitation in recommending you to our friends and family.
Mr E.K. London, September 2012
I was pleased with your service. You responded to my emails and phone calls promptly and the sale of the house went smoothly with your professional help.
Ms K.F. California, September 2012
PCM provided us with a very professional service for the sale and purchase of properties. I would thoroughly recommend PCM Solicitors. We received regular updates on progress and sound advice on issues that might have threatened the purchase had we not had someone as well informed advising us. Throughout the transactions, the team were sensitive to the stresses of the situation and always dealt with us promptly and with good humour.
Ms S.C. London, September 2012
We are very happy with both the service we have received and the price, and would gladly recommend PCM solicitors to friends, as well as employ your services again in the future.
Ms J.A. London, September 2012
From the beginning to the end of the conveyance process PCM Solicitors provided a faultless service. I am extremely happy to have had PCM’s services and would have no hesitation in using them again. I had selected PCM from a shortlist of three options due to the quick response, absolute clarity of all costs,and not least because of their courteous and friendly nature. PCM provided an excellent level of communication throughout the engagement so that I was always aware of the progress of the property purchase. The fact that PCM very much protected and acted in my interests was amply illustrated in their dealings with the vendors solicitor.
Mr E.Y. London EC1, September 2012
We would like to say thank you for the work done on our behalf with our sale and purchase. We were kept informed at every stage of the procedure and nothing was too much trouble. We are very happy with both the service we have received and the price, and would gladly recommend PCM Solicitors to friends, and use you again.
Mr P.M. Kent, September 2012
We were immensely impressed with you and your team’s work with the long drawn out sale. The relief was immense, we could scarcely believe it had really completed so simply and all the monies moved smoothly. We wished we’d had you to buy our property here with us. We were also very pleased with the financials.
Ms J.S. Bristol, September 2012
Your service was professional, you kept us in the loop at all times and this was a great help as we were thousands of miles away in Australia. PCM Solicitors took the stress out of the sale of our London home earlier this year. They smoothed out any potential problems by negotiating on our behalf, settling any matters that arose and were friendly at all times. We felt looked after and we will definitely recommend PCM Solicitors to our friends and family for any conveyancing in the future.
Dr M.G. Victoria, Australia, August 2012
I am pleased to say I found PCM Solicitors’ service thoroughly professional and efficient during a particularly complicated property remortgage and purchase. Not only was PCM able to exchange and complete in record time despite numerous delays and obstacles due to prolonged negotiations, but they dealt with a difficult situation with the utmost patience and courtesy throughout.
Mr G.V. Fulham, August 2012
We can’t think of anything that you can work on to improve your services as we were 100% satisfied, and have already passed on your details to a friend. We found PCM extremely helpful and easy to deal with from start to finish. You made the conveyancing process as straight forward as it could be, maintaining a sense of humour and calm reassuring manner the whole way though! We will certainly remember you for the future.
Ms A.C. Hitchin, August 2012
I was very pleased with the attention you afforded me in the recent sale of my apartment. You took the time to patiently explain to me the mechanism of the sale, the reasons for the repeated delays by the mortgage lender and a realistic appraisal of the time that would be necessary to consummate the transaction.
Dr R.B. New Jersey USA, August 2012
I was very impressed with your service on both my sale and purchase under very different circumstances. Your service felt like professional legal advice rather than the ‘tick box’ conveyancing that has become the standard. Our sale was fairly straightforward, our purchase was anything but straightforward. In both instances I found your team to be professional, diligent, responsive and quick to turn things around. Your advice was clear and sensible and I felt you made particular effort to draw out the key legal matters/risks and their implications.
Mr T.C. Putney, August 2012
Your service was reliable, efficient and thorough, and paid excellent attention to detail. Buying a home is a stressful process, especially for a 1st time buyer, however your team demonstrated a great deal of patience with the constant stream of questions that came from me! I would definitely recommend PCM to anyone seeking a conveyancer.
M.A. Battersea, July 2012
My daughter was introduced to PCM Solicitors when purchasing her first flat at the end of 2011, and my involvement occurred as an interested parent providing some of the equity towards that purchase. I was very impressed. I was very impressed with the helpful and informative advice provided by Paul Critchley to my daughter and her partner throughout the whole process, particularly when issues arose on the first property they decided to look to purchase. With the professional guidance PCM provided on the risks involved they decided not to proceed with that purchase and instead looked at an alternative property which ultimately completed successfully. At all stages I felt Paul and his team provided an excellent level of service to my daughter, and kept the right level of separation from my own interest as secondary lender. As a result of their invaluable support throughout and their clear expertise and good judgement on that purchase, my wife and I decided to ask PCM to act for us in our recent purchase of a new property for ourselves. Again the friendly, supportive and efficient service was excellent and we were delighted with the professional way the purchase was completed. I would readily ask PCM to act for us again in any future transactions we contemplate.
Mr R.P. Dorset, July 2012
We are very pleased with the service PCM have provided. It was fast and efficient, and whenever we needed advice, you have always replied to our emails fast and it really made our property purchasing easier. We would definitely recommend PCM to family and friends.
L.Z. Sanderstead, July 2012
Further to completion of our purchase, a note of thanks to you and your staff for a thoroughly courteous and professional service. At no time did we feel left out of proceedings and we were informed at all stages of the state of play. Thank you all again.
Mr S.F. Northants, July 2012
We have been highly impressed with your efficient and speedy service, and particularly with your persistence in obtaining a fair and up to date contract for our purchase. We have received excellent advice from you throughout our rather protracted and rambling process of house purchase and you have always been incredibly swift and efficient. We were also impressed at how quickly you and the team pulled it all together in less than three weeks to make the whole deal work. We shall certainly recommend your services to friends and colleagues.
Drs A.L and D.R. Denmark Hill, July 2012
I was very pleased with the process, and it was a marked improvement on my previous experience buying and selling in London (with another firm). What impressed me most was the thoroughness and organisational skills of you and your team. I will definitely be recommending you to anyone I know who is moving house.
Mr I.T. Shoreditch, June 2012
I am very pleased with the service from PCM which has been professional and prompt throughout. PCM managed the process effectively, kept me informed and brought it to a successful conclusion. As I write this I am sitting in my new flat listening to the birds singing in my garden and thinking that the process of getting here really was not that stressful at all – PCM played a major role in that!
Mr O.K. London, June 2012
We were very happy with the service from start to finish. Your communications were always very clear, and we felt we were being kept up to date without having to chase. We had confidence that you were driving the process on, and appreciated the way you dealt with issues that came up in a timely manner. We would have no hesitation in using PCM again.
Ms A.S. London, May 2012
Paul and his team provided a faultless service from start to finish. Always very quick to respond to any queries and always one step ahead of the other side, we felt in very safe hands throughout. PCM are a modern practice for a modern hyper-connected generation and I could not recommend them more. Needless to say we will be using them again in the future.
Mr P.S. London, May 2012
I got quotes from three separate firms of solicitors and chose PCM because their quote was the most competitive by some way. I found all the staff very helpful and friendly and PCM worked tirelessly to resolve issues in a professional manner and generally made the process as easy as possible for me. I would be more than happy to use PCM again and I have already recommended the firm to a work colleague.
Mr S.T. Clapham, May 2012
I was extremely happy with the very high level of service received from you and your colleagues during the sale of my flat. I will not hesitate to contact you when we finally find somewhere to buy. My sincerest thanks.
Mrs J.S. London, April 2012
We were very pleased with the service from PCM. I was impressed that you stayed within the quote you provided at the beginning as I thought there was a high possibility that you would go over due to the added complication of shared ownership. I look forward to using your services again.
Mr D.M. Staines, April 2012
My experience of dealing with you and your colleagues has been exemplary. Both the standard and nonstandard issues were handled efficiently, pragmatically and to a good outcome. What could have been a very vexing process, especially from overseas, was in fact smooth sailing all the way. Thank you very much!
Mr M.R. Singapore, April 2012
As it was my first property purchase I was extremely happy that you walked me through the process and made me feel very comfortable with the whole thing. You were very receptive to any query I had and always very quick to get back to me on any question raised. I have since recommended you to a couple of friends in the process of buying property.
Mr J.W. London, April 2012
I found the service provided by PCM to be of a high standard and very efficient. All the members of PCM staff who I spoke to were friendly and helpful.
Mr J.S. Billericay, April 2012
I was very pleased with the level of service and felt that any issues raised by me or the other parties involved in the transaction were dealt with professionally and in a timely manner. I would certainly consider recommending your service to colleagues in the future.
Mr N.A. London, April 2012
Throughout a very lengthy and sometimes frustrating procedure as a result of confusion by the vendors representatives, PCM guided us through. Every aspect was done in a very professional manner and every question raised was answered fully and in a timely manner. I would like to thank you for your very high standards in dealing with our property purchase and I would highly recommend PCM Solicitors for any property and conveyancing dealings.
Ms R.S. London, April 2012
Your firm provided an excellent service at a very reasonable price. All the people I dealt with were professional, helpful and friendly. Correspondence was dealt with immediately and staff were available to talk on the telephone. All matters were dealt with quickly and accurately and I am very satisfied with the service I received. I would definitely recommend you to friends.
Mr P.F. London, March 2012
Overall very pleased with the service – think reasonably priced and when things came together all well executed. Despite the fact we had a bit of a weird buyer, I think it went quite smoothly overall. You were always very responsive when contacted and always easy to get hold of and that was good to know. Will certainly recommend you to others.
Mr D.C. London, March 2012
PCM have helped me with two property purchases now and both times I have found them to provide an exceptionally good level of service and support with efficient response times to any queries I had. Due to this I will definitely be using PCM again when the time arises and have already recommended PCM to friends and family.
Mr C.G. Kingston, March 2012
The service was fast, efficient and at all times polite, courteous and good humoured. Many thanks to all the team at King William Street. When approaching retirement you decide to make a major life changing house move, it would be an understatement to say it is stressful, especially when you have been at the same residence for many years. There seem to be obstacles to be negotiated at every twist and turn, and sometimes one begins to think, is it all worth it? From the first contact with you and your team at PCM Solicitors, the service you provided for us we found exemplary in every fashion. The worries and concerns we had on many different aspects of our sale and purchase were dealt with in a manner of the utmost professionalism. The service was fast, efficient and at all times polite, courteous and good humoured. In short, Paul Critchley and the team at PCM Solicitors enabled us to concentrate on selling our property and finding the right place for our retirement. As I write this, I am looking out over my modest stretch of the river Brede in East Sussex, across the fields to the sea. So was it all worth it? You bet. Many thanks to you Paul and all the team at King William Street.
Mrs J.D. Rye, March 2012
Excellent conveyancing service. Kept well informed in plain English, fast, and customer friendly. I would highly recommend PCM Solicitors to friends and colleagues and would not hesitate to use their service again.
Mr D.L. Camberwell, March 2012
From the moment you were recommended to me, the service you provided was exemplary. You accommodated the fact that we were overseas at a critical time and we achieved seamless transitions both in the sale and subsequent purchase transactions. Your support staff were very pleasant, efficient and easy to work with and I would not hesitate in recommending you.
Mr D.M. Egham, March 2012
We needed a dedicated, quality, and local London solicitor to have any sort of chance of meeting this deadline. I cannot recommend Paul Critchley and his team enough. After months of intense searching for a central London property we finally found a place which we agreed in principle to purchase, although with a clause of completing and exchanging within 4 weeks. We knew we would need a dedicated, quality, local London solicitor to have any sort of chance of meeting this deadline. From a recommendation we discovered Paul Critchley at PCM, who we can only say did up and beyond his call of duty. He was completely on the ball, transparent, great at simplifying the jargon, and ended up completing a lot of the sellers solicitors work for them! In person, he is absolute gentleman who is well mannered, as he is in all his email correspondence. I cannot recommend Paul Critchley and his team enough, if you require representation. Although we did not achieve the 4 weeks in the end, we would have but for their solicitor being rubbish! I do not think PCM could have improved any aspect.
Mr R.W. London, February 2012
A great company of hardworking, efficient, professional and friendly people. I wouldn’t hesitate to recommend PCM to anyone who is buying or selling a property. My experience with Paul and PCM was wonderful! I live in France and was therefore negotiating everything from abroad but right from the start I felt reassured that things would go smoothly. Paul made everything quick, simple and easy. He is amazingly efficient and seems to be in the office at all hours! Every time I sent an email Paul replied almost instantly with a clearly set out response and for every problem that we encountered he found a solution as quickly as possible. I was keen to exchange and complete as quickly as possible and Paul made sure that everything from my side was done immediately and that everything advanced smoothly. We exchanged and completed in great time and I cannot thank Paul enough for his efficiency, professionalism and above all for making a very stressed girl-abroad calm down and just trust that things would work out! I was equally impressed with Sam and the others at PCM. It is clearly a great company of hardworking, efficient, professional and friendly people. I would not hesitate to recommend Paul and PCM to anyone who is buying / selling a property. A zillion thanks to Paul and PCM for being so wonderful! Thank-you, thank-you, thank-you!!
Ms R.J. London, February 2012
We thought that the level of service that PCM offered was very high. The thorough and professional service we received was a welcome aspect to purchasing our first property and your approachable staff made a stressful process as easy as could be hoped for.
Mr M.C. Balham, January 2012
I found the staff at PCM to be efficient, friendly and very competent. How very refreshing it is to deal with a human face within the legal profession. My situation was slightly more complicated than the usual conveyancing and PCM ensured that the help and advice received allowed me to weigh up my options and base my decisions on accurate and timely information. I would not hesitate to use PCM again or to recommend PCM to others.
Ms T.K.L. London, January 2012
Thanks thanks thanks thanks!!! You have been far and beyond AMAZING!!
Ms R.J. London, January 2012
We both wish to thank you most sincerely for all the effort you put into completing the remortgage for us before the holidays, which as I explained to you was extremely important to us. We understand that this was not a very straightforward transaction, and really appreciated your telephone call before the holidays informing us if there was the slightest chance for the transaction to go through you would be staying on to complete the remortgage. Your telephone call giving us the wonderful news that the remortgage had gone through was totally unbelievable – we still have to pinch ourselves to believe it. Once again our heart felt thanks for all your effort.
Ms F.R. Edgware , January 2012
Thank you very much for your help in our purchase. We were very pleased with the level of service that we received. The searches were incredibly thorough, and our queries were always answered swiftly. Everyone we have been in contact with has been very helpful throughout the process.
Mr P.M. Addiscombe, January 2012
I was very happy indeed with the level of service. The speed with which emails and phone calls were answered was excellent, as was the ease of requesting to meet at your offices. The office location in the centre of the City was perfect, allowing me to quickly stop by during lunch to provide documents and signatures.
Mr G.R. Putney, January 2012
I was very happy with the professionalism of your service. Your response to the requirements of both buyer and seller was quick efficient and transparent. We wish to use your services again for the sale of two properties and purchase of another.
Mrs S.B. London, January 2012
I am happy to say I have been delighted with the services of you and the rest of the staff at PCM with my transaction. I appreciated meeting you at the start of the process, and you answering my many first-time-buyer questions. The way in which you continued to work professionally through the many unexpected obstacles in what should have been a simple transaction was also very much appreciated. I will happily recommend you to anyone who needs conveyancing in the UK.
Mr M.B. London, December 2011
We were highly satisfied with the service you gave us. I found you and all your staff to be very efficient and a pleasure to deal with and I will definitely recommend your firm. If only the sellers’ solicitors had been half as good.
Mr W.P. Bucks., December 2011
I was really happy with everything and would definitely recommend you to friends. You always got back to my e-mails really quickly and answered all of my questions and, because I haven’t bought a property before, there were many!
Ms E.L. London, December 2011
PCM Solicitors helped us with purchasing two properties. We are very pleased with the excellent service provided, especially the fast responses to our phone calls and emails. If you are looking for a qualified and reliable solicitor to help with your purchase, you should definitely choose them.
Ms S.S. London, December 2011
Your service is very diligent and detailed. You are very experienced and superb value for money. I will be using you again and recommending you.
Mr M.M. London EC4, November 2011
I would not hesitate to recommend PCM solicitors. I have been thoroughly impressed with the levels of service provided by PCM solicitors. Selling property is a very stressful and financially challenging process and it was incredibly reassuring to know that not only were PCM doing a very professional job and guiding me through the process, but that I had full visibility of costs from the start. I would not hesitate to recommend PCM solicitors and in fact I did so to my neighbours!
Ms L.F. Streatham, November 2011
I found PCM to be efficient, reliable and professional throughout. When complications arose during the process I was reassured that you acted with urgency to resolve the issues. I intend to use PCM Solicitors in the future because the service was faultless.
Ms A.J. London, November 2011
May I thank you all on behalf of my brother and I for making a difficult time a lot easier over the past few months. Thank you for your efficient service over the past few months. As sole executor it was a great comfort at a difficult time to receive such service in dealing with the sale of a property which proved to be very challenging. Through your prompt communication and in depth knowledge, the sale was able to complete satisfactorily and it was very assuring that you were able to deal with any question quickly and offer sound advice.
Mr G.V. London, November 2011
I would have no hesitation in recommending you to others and will be doing so to any friends that are selling or buying in the future.
Mr R.O. London, November 2011
We were delighted with the service we received from PCM. As first time buyers, it was really helpful and reassuring to be given a break down over the phone of the process and steps we would go through. You were always really quick to respond to queries and kept everything moving, whilst keeping us updated at every stage. Our sellers solicitor caused delays and made many errors, so it was a real relief to know that we were in good hands with our own solicitor, making the process as painless as possible.
Ms E.B. London, October 2011
I am writing to express my great satisfaction with the service I received from PCM Solicitors. I have now been a client of theirs twice and can honestly say I am delighted to have been so. Although PCM Solicitors came to me via recommendation, I was initially wary of engaging a solicitor unknown to me. I need not have worried. They dealt with me beautifully. This was especially so on the second occasion when particularly unexpected and tricky conveyancing issues arose with the sale of my second property. They battled away at them, coming up with all manner of options until a final solution was found. It is likely I would have lost the sale of the property had they not succeeded. They were always available for advice and assistance and were particularly helpful in guiding me through some of the more complicated issues.
Ms L.P. London, September 2011
We have used PCM Solicitors twice for conveyancing and always received a first class, efficient and professional service, and our emails and phone calls were responded to immediately. We would use PCM Solicitors again and have no hesitation in recommending them to other potential clients.
Mr A.P. Chiswick, September 2011
I can honestly say I was 100% happy with the service received from PCM Solicitors. I was kept fully informed at all stages throughout the process and was provided with all the necessary details to make fully informed decisions. I would most certainly recommend PCM Solicitors to others.
Ms I.O. London, September 2011
My first experience for many years with the legal stuff surrounding property purchase. I need not have worried, the straightforward quote showing fees and expected costs and giving me a pretty firm idea of all costs involved meant I could plan accordingly with no unpleasant surprises. I was kept fully informed, guided through the process with minimum effort from me and I am sure a huge amount of work from them. They were patience personified, even when I pulled out of my first purchase. No question was deemed silly and all queries were answered so I never felt lost. I could have been stressed but I never was, you made the process easy. I cannot fault your service, kindness and professionalism, I don’t intend to be buying again for a while, but if Carlsberg made conveyancers it would be this one.
Ms C.C, London, September 2011
I would fully recommend PCM to anyone in the future for their conveyancing, in fact a colleague is currently using them on my recommendation. I was completely happy with the service.
Mr P.R. London, September 2011
I cannot fault your service, kindness and professionalism, I don’t intend to be buying again for a while, but if Carlsberg made conveyancers it would be this one. My first experience for many years with the legal stuff surrounding property purchase. I need not have worried, the straightforward quote showing fees and expected costs and giving me a pretty firm idea of all costs involved meant I could plan accordingly with no unpleasant surprises.
I was kept fully informed, guided through the process with minimum effort from me and I am sure a huge amount of work from them. They were patience personified, even when I pulled out of my first purchase. No question was deemed silly and all queries were answered so I never felt lost. I could have been stressed but I never was, you made the process easy.
Ms C.C. London, September 2011
We were very happy with the service provided. You replied very promptly and professionally to my request for a quote, and always replied quickly and without too much jargon to our queries. We felt that the whole process went very smoothly and would be happy to recommend PCM to friends.
Ms R.C. London, September 2011
PCM helped us as executors with the sale of a property. Their service was really good: professional, transparent, efficient, responsive. Thank you PCM.
Ms S. E. London, September 2011
I couldn’t have asked for a better service. You have been excellent and I will certainly use you in the future if I ever put myself through the stress of moving again! I will be looking to use you for further legal matters and would recommend you to anyone who requires a solicitor.
Mr J.M. London, September 2011
I have been very satisfied. I believe that the conveyancing work has been executed with a remarkable and high degree of attention to detail. I have been very satisfied with the services provided by your firm. The conveyancing work has been executed with a remarkable and high degree of attention to detail, which is very important when purchasing a property. The whole buying process was practically stress free because I felt that my case was in good hands and that you would let me know if anything was not right or required urgent attention. Any concerns or questions I had, were met and answered diligently and in due time so my overall experience has been excellent. I would surely recommend your services to anyone who needs a good, diligent and professional conveyancing solicitor.
Mr S.V. Fulham, September 2011
I was most impressed with the quality and speed of service. It gave me a great sense of confidence that everything would be delivered as promised. Thank you for making my life easier!
Ms N.R. London, August 2011
I found your service very efficient, exactly matching my expectations. Response time was quick, queries were always answered and updates provided on a regular basis. I was very happy with the service I received.
Ms B.J. London, August 2011
Both of us have been very pleased with the way that our conveyance was dealt with by you and your firm. The whole procedure was dealt with very professionally. The whole procedure was dealt with very professionally and thoroughly and we were provided with all of the information we needed in a timely and efficient manner. Matters were explained to us clearly and concisely and the few queries that we had were answered quickly and thoughtfully. Bearing in mind that we had a buyer pull out on us, we lost our first mortgage offer, and then the seller changed solicitors half way through the procedure you took everything in your stride and everything went as smoothly as could be hoped for. We will both be very happy to instruct you again in due course.
Mr M.B. Kent, August 2011
We want to say a very big THANK YOU for the excellent service we have received through out the move. We are 100% satisfied and will have no hesitation whatsoever in recommending PCM to anyone looking for a good law firm.
Ms J.S. London, August 2011
Having bought our house at auction we needed a solicitor that would act quickly and thoroughly. Paul and his team worked to a tight deadline and were efficient and friendly throughout. I would recommend PCM Solicitors to everyone and would like to thank all the team for all the hard work.
Ms J.W. Purley, August 2011
Would I use your company again? Definitely. Would I recommend you to others? Unreservedly and I have already done so. First of all, many thanks for an excellent service: you both informed and consulted flawlessly, costs were exactly what you advised, documentation was excellent, and completion was exactly on schedule and you tried your best to speed things up despite a recalcitrant vendor and his solicitor causing delays. Would I use your company again? Definitely. Would I recommend you to others? Unreservedly and I have already done so.
Mr H.C. London, July 2011
PCM law offered me a highly professional service dealing with the sale of my property … I would not hesitate to use the firm again and would recommend them. It was the first time I had sold a property, I was for the most part of the process working in a demanding job and approaching maternity leave. Paul and his team worked speedily to conclude the process within tight timeframes, and most importantly they took any stress out of the process for me. They kept me informed and were highly flexible in their communications, and I would not hesitate to use the firm again and would recommend them.
Ms G.F. London, July 2011
I have nothing but excellent feedback for you. It couldn’t have been a more efficient, straight-forward and customer-focussed process. There were no delays, we were kept fully informed of progress and all communication was timely and clear so we knew what was expected and when.
Mr A.D. London, June 2011
You absolutely deserve your good reputation. This is the 4th place I have sold now, and by far the easiest. What was required of me was made very clear and simple.
Mr S.V. Sevenoaks, June 2011
Excellent service, great communication, kept in the loop and up to date through out the process. Very accessible and approachable, promptly replying to any issues or questions with friendly informative responses. Made the whole process a very quick and painless experience.
Mr C.H. London, May 2011
Thank you for all your efforts over the last few months. I could not be happier than i am that you and your colleagues dealt with our buying and selling.
I did not ever have to wait for information, phone calls or letters, and you and your staff were better than I could have possibly hoped for. If I need a solicitor in the future, it will be you, and I have recommended you to all my friends. Once again, a big thank you.
Ms D.W. Birchington, Kent, May 2011
I received a very competitive quote from Paul Critchley and decided to engage his services on the conveyance of my first property purchase. From start to finish he provided an exceptionally responsive and professional service. Emails were always responded to on a same-day basis and were, without exception, very comprehensive and detailed whilst being easy to understand and follow. We had a number of unexpected issues that arose on the conveyance and Paul was always one step ahead of the vendors solicitors when it came to getting these issues resolved. His proactive approach inspired a great deal of confidence and I have no doubt whatsoever that the conveyance would have taken longer were it not for his dexterity in dealing with more complicated matters and his willingness to expedite in order to ensure that the whole process moved forwards as swiftly as possible. I was kept in the loop throughout the entire process and always felt able to approach Paul with miscellaneous queries and clarifications. I will definitely engage Paul again and have recommended to others that they engage his services too. Written with all sincerity, thanks again.
Mr R.S. London, May 2011
We found the service excellent, especially the prompt and detailed responses, and would highly recommend PCM Solicitors.
Mr T.C. London, May 2011
I had a great conveyancing experience which I would like to share with everyone ….. I hope this will help others make the right choice of conveyancing solicitor. Paul was recommended to me by my estate agent, but this was not the only reason why I chose him. First, the presentation of his profile and his website was very impressive and I could see that he was good at what he was doing. Second, when I asked him for a quote he replied promptly and the breakdown of costs was very clear. Finally, when I talked to him on the phone and asked him questions his explanations were very comprehensible and satisfactory. I made the right choice. Paul is dedicated to his work and provides clients with an excellent service. He replied to my queries very quickly and explained everything clearly. I felt that whenever I needed help, he was there. His report was very organised and his instructions were very understandable. Paul was very knowledgeable on conveyancing and I could put my trust in him completely.
Dr M.J. London, May 2011
PCM solicitors performed faultlessly during our sale. Excellent communication over the phone, all followed up with emails which was very helpful. I would have no hesitation recommending PCM.
Mr J.C. London, May 2011
The experience I had from PCM was the most professional and efficient I have ever come across when buying or selling a property. All of the staff had been responsive to my issues and questions and very concise when requesting information, turning ‘legal speak’ into something I can understand. I could not recommend PCM enough.
Mr C.L. London, May 2011
Once again, thank you for your brilliant work on our sale. Please also pass on my thanks to Sam, who was excellent.
Mr A.D. London, May 2011
Your services have been amazing and I have no complaints at all. I instructed Paul to help me buy a flat, a process which as a first time buyer can be quite daunting and difficult. Paul was very helpful throughout the entire process setting out what needed to be done clearly and accurately, making the whole process understandable. I was always able to get hold of Paul on the phone and emails were always answered quickly and with great detail. I could not be more satisfied with the service that was given and will definitely be using Paul again in the future and recommending him to anyone else seeking an excellent solicitor.
Mr G. London, May 2011
I can genuinely say that I have been 100% happy with the efficient and well informed service you and the team provided, considering I never ended up selling our property! I find it hard to find an area were PCM fell short so to speak. All correspondence between us was answered immediately and with sufficient detail to keep me up to speed on the various stages. I would not hesitate to contact you again with regards to any future developments I have on buying/selling a property.
Mr A.G. London, May 2011
Just to say many thanks for all your hard work on this. I know that it has been frustrating at times, but ultimately you’ve made it one of the quickest and smoothest sales we have done this year. I look forward to working with you again in the future.
L.S. Sales Manager – London estate agents, October 2010
Thanks again for all your hard work on pushing the deal through. Your service was excellent and I do not think we would have got to where we are without your help. I have been spreading the word and have already recommended you to some friends who are thinking of buying a property.
Ms A.S. London, September 2010
I just wanted to say thank you very much for everything. I am now seeing the kids regularly and am happy with the outcome. I am very happy with the service that you provided and would highly recommend you to anyone in a similar position to mine.
Male client (seeking a child contact order) , July 2010
Thanks for all your help, you’re a wonderful firm. Much appreciated. I read all the lovely comments about your firm on your website before I approached you and it really helped me to make my decision in contacting you. I spoke with some other firms before I finally found yours and it was just refreshing to be talking to someone who actually listened to their clients, from our first meeting I knew I was in the right hands. It made all of this a little less daunting.
Unmarried female client (children and property matters), July 2010
I am pleased to inform you that I have received the redundancy payment from my former employer. I would like to thank you again for representing me with my compromise agreement. I was very satisfied with the service I received.
Female client (Employment Law Compromise Agreement), July 2010
We were delighted with the service – literally could not have been happier. We moved in on the date we wanted and had all our concerns investigated fully. We wouldn’t hesitate to recommend you to others and will of course use you again in future.
T. S. London, July 2010
Can we thank you again for your services and advice which were very efficient and comprehensive. We appreciated the fact that every time we had a query you were always available and always had the time to discuss single issues on a personal basis. We will definitely recommend you to our friends, family and colleagues and will be very happy to use your services again.
Mr & Mrs S. London, July 2010
I have been meaning to say how very much I have appreciated all your advice, good nature, and professionalism during the resolving of my divorce. Truly much appreciated.
Married male client (Divorce, financial, property, pensions), July 2010
The thoroughness and efficiency of the service we received from PCM solicitors on what was a time-sensitive instruction was very impressive. Paul kept us up to date with the process and was very responsive to all our questions and requests. Absolutely, we would recommend PCM solicitors to all!
Mr J.S. London, July 2010
I instructed Paul to deal with the sale of my flat and am extremely satisfied with the service. He is very professional, proactive and diligent, and happy to deal with any queries. He made the whole process of conveyance straightforward and relatively painless. The only fly in the ointment was the sloth of the purchasers solicitors. I will certainly be instructing Paul again.
Mark Best Hertfordshire, July 2010
Paul at PCM was recommended by my estate agent for the sale of my London property, and then also dealt with my recent house purchase in Sussex. He was always easy to contact and quick to respond, including evenings and weekends if necessary. I felt confident that I was being given sound advice and he paid great attention to detail, explaining clearly any queries that I raised. I will definitely use PCM in the future and have already recommended them to colleagues and friends.
Ms P.D. Sussex, June 2010
I would like to express my extreme gratitude regarding the advice and help you gave to me regarding the custody of my daughter. I called you seeking advice as to how to go about satisfying the Australian immigration’s request for an order from the British court to remove my daughter from the UK, as her father’s whereabouts are unknown. You provided helpful advice and assistance all of which has proven to be successful, and my residence order was obtained in the courts today.
Overseas caller, May 2010
May I express my heartfelt thanks for the manner in which you have conducted this entire transaction. Efficiency and professionalism is so much a part of my being it is saddening for me when this is not reciprocated on a daily basis.
Ms M.B. Bucks., March 2010